Clinical Field Supervisor -Lawrence​/Merrimack Valley; Part Time

The Clinical Field Supervisor is a Paramedic that also serves as a critical operational leader, acting as liaison and providing support in the day-to‑day field operations. Responsibilities include staffing, scheduling, ensuring maintenance of equipment and supplies, internal communications, budgetary considerations, outside agency interfacing and community relations. This role functions as both a supervisor and active Paramedic, ensuring efficient system performance, real‑time decision‑making, and effective coordination of resources.

• Mentor employees conduct and performance (in evaluations if applicable) and provide counsel with the goal of developing a team‑oriented approach with positive results.
• Identify policy violations, initiate and issue disciplinary actions to identified staff with the goal of re‑educating, supporting and promoting the staff’s improvement in the areas needed.
• Provide coaching, lead by example, utilize opportunities for teaching and/or evaluation for staff on multi‑casualty incidents with the goal of reviewing each call for continuous improvement and compliance with existing policies.
• Assist in driving, supporting and improving performance management.
• Remain accessible and as a resource at all times.
• Ensure that all field personnel maintain and carry all state required certifications, licensure and documentation at all times.
• Consistently perform all duties of an EMT/Paramedic with high level of proficiency.
• Obtain coverage for open shifts with appropriate employee assignments or by filling as needed.
• Investigate incidents involving assigned units and communicate with the Operations Manager on status of assigned units and other identified concerns.
• Assess daily staffing and equipment needs; assign replacements, and schedule service as necessary.
• Participate in interviewing and selection process if applicable and as needed.
• Adhere to all company policies and procedures.
• Facilitate unit development and staffing in emergency situations and respond to the scene of mass casualty or unusual medical incidents as needed.
• Assist with employee schedules and review for call outs, updating as necessary for payroll verification.
• Respond to employee injuries, accidents and exposures upon notification, provide support, assist employees in completing reports of the incidents and in obtaining care as needed.
• Complete and submit supervisory reports regarding employee incidents, accidents and injuries, ensuring proper reporting and review is completed.
• Inspect all assigned stations, vehicles and equipment for cleanliness and Division maintenance.
• Attend external and internal meetings as necessary/required.
• Comply with all employment laws and support affirmative action, equal opportunity, and diversity goals.
• Ensure accurate, real‑time documentation is completed as required.
• Perform active dispatch duties as needed.
• Support training and quality improvement initiatives.
• Maintain knowledge of and comply with all company policies, procedures, and guidelines at all times.
• Must maintain a reliable attendance record.
• Completes other duties as requested and assigned.

• High school diploma or GED equivalent.
• Bachelor degree or higher preferred.

• Current Massachusetts Paramedic Certification.
• National Registry Paramedic Certification.
• Current CPR and ACLS Certification.

• Minimum of 2 years of experience as a Paramedic in Massachusetts.
• Supervisory or lead experience preferred.
• Experience with CAD systems required.
• Strong proficiency with computer systems required, including web‑based applications and some Microsoft Office applications preferred.

• Excellent verbal communication skills both verbally and in writing; ability to understand and carry out verbal and written instructions.
• Advanced computer proficiency.
• Strong analytical skills and ability to gather and interpret data in various situations and settings.
• Exercise sound judgment and discretion while working in a stressful environment.
• Consistently demonstrates solution based and ethical decision making.
• Leadership and team support ability. Leading by example at all times.
• Abili…