Medical Assistant, Family Medicine

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Mass General Brigham Community Physicians, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Located at 500 Merrimack Street in Lawrence, MA 01843, this Mass General Brigham practice in Lawrence offers a broad range of medical sub-specialties. We provide residents of Merrimack Valley with the latest in diagnostics, technology, and research. We proudly offer our patients unparalleled acute, chronic, and wellness care. Whether you visit us once a year for a physical or more often for a chronic health problem, our team will provide you and your family with the service, information, and education required to achieve and maintain good health.

Our multi-specialty group practices offer a broad range of medical sub-specialties. We are seeking a full-time, 40-hour Medical Assistant to support our Family Medicine suite onsite Monday
- Friday from 8:30am-5:00pm. This is an opportunity to join a close-knit team of four Medical Assistants, where you’ll build a strong partnership with your assigned provider while also having the support of a collaborative team. You’ll work closely with your teammates, share knowledge, and provide cross-coverage when needed, creating a supportive environment where everyone works together to deliver excellent patient care.

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Does this position require Patient Care? Yes

• Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and check expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Education:

High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred. Can this role accept experience in lieu of a degree? No

• Basic…