Help Desk Support Technician — IT Troubleshooter
Job in
Lawrence, Essex County, Massachusetts, 01842, USA
Listed on 2026-07-16
Listing for:
Merrimack Health
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Merrimack Health is seeking a Help Desk Support Technician to assist internal and external users who access our Information Systems environment. You will troubleshoot OS, application and hardware issues within a healthcare IT setting and work with end users, vendor support and IS resources to resolve problems.
The ideal candidate has strong customer service, solid knowledge of MS Office 365, familiarity with ticketing systems, and at least 3 years of Tier1 Help Desk experience; an Associate's
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