Senior Demand Planner

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Full Time ADMIN North Andover, MA, US

3 days ago Requisition

Salary Range: $93,100.00 To $ Annually

Family owned and operated, Bake’n Joy Foods, Inc. is a leading manufacturer of top-quality bakery products that began over eighty years ago in 1941. We manufacture a variety of products for professional bakers including frozen scoop batters, predeposited muffin, cornbread, loaf cakes and Boston Coffee Cakes, mixes as well as an expanding line of fully baked items such as coffee cakes, loaf cakes and more.

We remain committed to providing top quality products, service, and value to our customers.

Senior Demand Planner

Classification

• Exempt

Reports To

• Director of Supply Chain

JD Review Date

• September 2026

Job Summary/Objective

The Senior Demand Planneris responsible for owning and executing the demand planning process across all food categories and sales channels to ensure product availability while minimizing waste and inventory costs. This role partners closely with Sales, Marketing, Finance, Production, and Customer Service teams to deliver accurate forecasts that support production scheduling, procurement, and distribution.

The Senior Demand Planner will play a key role in establishing forecast governance, improving cross-functional alignment, supporting SKU portfolio optimization, and helping build a single trusted demand plan across the organization. This role will also support the implementation and adoption of demand planning technologies and processes that improve visibility, scalability, and decision-making.

In addition to managing the day-to-day forecasting process, this role will play a critical part in evolving and maturing demand planning capabilities, transitioning from largely manual processes toward more automated, system-driven planning. The Senior Demand Planner will help build trust in data, improve forecast accuracy, and enable more effective use of ERP/MRP systems to support scalable growth.

This role operates within a well-established organization with deep institutional knowledge and long-tenured teams. Success will require a thoughtful, respectful approach to change, balancing process improvement with an appreciation for existing expertise. The Senior Demand Planner will build strong relationships, listen actively and partner cross-functionally to drive an evolution of capabilities grounded in trust, collaboration, and shared ownership.

The ideal candidate is a collaborative, hands-on professional with experience in food manufacturing operations, a curious and independent learning style, comfort navigating ambiguity, and the ability to lead through change, influence stakeholders, and continuously improve processes and systems.

Essential Functions

• Develop and maintain short- and long-term demand forecasts for food products, incorporating shipment history and relevant demand drivers such as market trends, seasonality, promotions, new product launches and downstream consumption data.
• Partner closely with Sales and customer-facing teams to understand demand drivers, challenge forecast assumptions, improve forecast accountability, and develop a collaborative planning process.
• Support the development of demand planning governance, standard planning cadences, and cross-functional alignment while helping the organization progress toward a more formal S&OP and integrated business planning process.
  
  Act as a change leader, building trust and driving adoption of improved planning practices across the organization.
• Proactively identify forecast risks, demand exceptions, and emerging business trends, facilitating timely cross-functional action and decision-making.
• Monitor forecast accuracy (e.g., MAPE, bias), analyze root causes of variance, and incorporate evolving demand signals, including shipment trends, customer inventory dynamics (e.g., forward buys), and POS data where available, to continuously refine forecast assumptions.
• Support SKU portfolio optimization and rationalization initiatives through analysis of demand trends, inventory performance, customer adoption, lifecycle status, and business value.
• Contribute to the reduction of finished goods inventory carrying costs by enhancing forecast accuracy, increasing visibility to inventory health (e.g., aging, excess, obsolescence), and partnering cross-functionally to help right-size inventory while…