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Director of Conversational Engagement & AI Products
Job in
Lawrence, Essex County, Massachusetts, 01842, USA
Listed on 2026-09-01
Listing for:
Genesys
Full Time
position Listed on 2026-09-01
Job specializations:
-
Marketing / Advertising / PR
Marketing Strategy
Job Description & How to Apply Below
Genesys is seeking a seasoned product leader to own the end-to-end strategy and execution of our conversational engagement portfolio across web, mobile, messaging, and social channels. The role partners with senior executives to shape product direction, drive AI-enabled experiences, and deliver measurable value at scale within the Genesys Cloud platform.
You will translate market trends into clear roadmaps, guide cross-functional teams, and influence pricing strategy while mentoring a
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