Head of Customer Experience & Insights
Listed on 2026-09-30
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Marketing / Advertising / PR
Client Relationship Management, Marketing Communications -
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
Constant Contact is seeking a Director of Customer Experience to build and lead a cross‑functional CX function that unifies customer insights and drives improvements across the lifecycle. This role partners with Sales, Product, Support and Marketing to turn feedback into measurable outcomes.
The position emphasizes hands‑on leadership, data‑driven decision making and the ability to influence senior stakeholders while maintaining a practical, action‑oriented approach.
We would love to welcome a new Head of Customer Experience & Insights to our group in MA, United States.
The following position is for a Head of Customer Experience & Insights with Constant Contact.
Our organisation is growing, and we are hiring a Head of Customer Experience & Insights in MA, United States.
This position is for the Head of Customer Experience & Insights role at Constant Contact.
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