Sales Operations Coordinator

At Joseph's Bakery, we've been crafting high-quality pita, lavash, and wraps since 1972. As a family-owned business now led by the third generation of the Boghos family, we're proud to combine tradition, innovation, and better-for-you products that customers nationwide know and love. With the recent addition of Tumaro's, we continue to grow our reach and product offerings across the country.

We're looking for a highly organized, proactive, and collaborative Sales Operations Coordinator to play a key role in supporting our growing sales organization across both the Joseph's and Tumaro's brands. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in keeping processes running smoothly behind the scenes.

This role serves as a central hub for sales coordination, customer and product data management, reporting, and cross-functional communication and helping our sales team stay focused, efficient, and successful.

• Family-owned company with a collaborative and supportive culture
• Opportunity to make a visible impact within a growing national brand
• Competitive salary and comprehensive benefits package, including:
  • Health insurance
  • 401(k)
  • Paid holidays
  • Vacation time
• Stable, growing organization with long‑term opportunity

• Manage and improve core sales operations processes, including customer onboarding, retail promotions, and merchandising display programs
• Maintain accurate customer, pricing, product, and broker data across systems
• Serve as a key point of contact for inbound sales inquiries and shared communications
• Coordinate customer, vendor, and item setup across internal systems and external platforms such as 1
  
  World Sync and Syndigo
• Support sales reporting and analytics by maintaining dashboards and recurring reports
• Organize workflows and timelines using project management tools like Trello
• Provide guidance and direction to the Sales & Marketing Assistant to ensure smooth day‑to‑day execution
• Support the sales team with sample coordination, presentations, meeting follow‑ups, and administrative needs

• 3–5+ years of experience in sales operations, sales support, or a related role
• Exceptional organizational skills and strong attention to detail
• Ability to manage multiple priorities and deadlines effectively
• Strong communication and interpersonal skills
• Proficiency in Microsoft Excel, Word, and Power Point
• Experience working with reporting tools and data management systems
• Familiarity with project management tools such as Trello is a plus
• A team‑oriented mindset with a proactive approach to problem‑solving

• This role is fully onsite in Lawrence, MA
• Relocation assistance is not available
• Candidates must be authorized to work in the U.S. without sponsorship now or in the future

Joseph's Middle East Bakery is committed to creating an inclusive workplace and providing equal employment opportunities to all employees and applicants.