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Congregate Housing Coordinator​/Care Manager

Job in Lawrence, Essex County, Massachusetts, 01842, USA
Listing for: EmergencyMD
Full Time position
Listed on 2026-07-26
Job specializations:
  • Social Work
    Community Health
Salary/Wage Range or Industry Benchmark: 30 - 32 USD Hourly USD 30.00 32.00 HOUR
Job Description & How to Apply Below

Age Span

About Us: Since 1974 our agency has strived towards supporting an individual's desire to make their own decisions, secure their independence and remain living independently in the community. We are proud of our employees who make this possible every day. Our agency is a thought-leader, a nationally known generator of new ideas, because it welcomes creativity, your ideas. It is an outstanding place to work stimulating, friendly, collaborative.

We offer competitive salaries, generous vacation time, and an excellent work/life balance. We value diversity and encourage career growth. If you have a passion for improving the lives of the elderly community and enjoy working in a diverse team driven by its mission, you've found the right place!

At Age Span, you'll find a work environment that combines:

  • A refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds.
  • A focus on innovation with a team recognized for developing and implementing innovative programs and novel solutions.
  • Encouragement of your development through opportunities to get involved, use your voice, and gain new knowledge and skills.
  • A satisfying balance between your work and personal life, including a flexible workplace, generous paid time off, and wellness programs.

Depending on your role and your hours, we offer:

  • Flexible schedule and hybrid work opportunities
  • Competitive salaries
  • Healthcare (medical, dental)
  • 403b Retirement Plan with agency match
  • 20 Vacation Days, 12 Sick Days, and 12 Paid Holidays
  • Social Work Licensing Program
  • License Renewal Paid by agency for RN's and Social Workers
  • And MORE!
Position Responsibilities:

The Congregate Housing Coordinator-Care Manager's responsibility is to work within an interdisciplinary team, to assist older adults in obtaining the services and programs which will enhance their quality of life and allow them to live as independently as possible with dignity and respect; coordinate congregate housing services including the selection process, leading the assessment team and providing resource information on housing to staff and community.

Essential Functions:

(Core duties or tasks that are fundamental and not marginal to the performance of the job)
  • Assessment of an older adult's physical, social, emotional and environmental status to determine their eligibility and needs.
  • Development and implementation of a service plan to address those needs by making referrals to vendors and other community agencies.
  • Reassessment and monitoring of consumer's eligibility needs and service plan on an ongoing basis through telephone calls, home visits and case conferences.
  • Arrangement for crisis intervention services when necessary.
  • Provide advocacy and assistance for consumers in securing benefits and services when consumer or others are unable to do so.
  • Collaborate with other agency departments to address consumer needs.
  • Collaborate with outside agencies as needed including attending discharge meeting, meeting with vendor staff and coordinating with staff from other agencies to resolve issues affecting consumers.
  • Completion and maintenance of up-to-date documentation, including case files and statistical records as required by the agency and Executive Office of Aging & Independence.
  • Coverage of team partners caseload during sickness, vacation and field time as well as assisting with coverage of vacant caseloads. Conduct joint visits when necessary.
  • Compliance with regulations governing Home Care Corporations as set forth by the Executive Office of Aging & Independence.
  • Coordinate and maintain services for consumers in community in addition to congregate sites. Conduct new intakes as assigned and complete home visits in accordance to Home Care Program visit schedule.
  • Participate in discharge planning meetings with hospitals and nursing facilities to ensure continuity of care for consumers upon return to the community.
  • Conduct tours of all congregate sites to internal staff, potential applicants and community collaterals.
  • Coordinate the consumer selection process, including recruitment and screening of applicants, completion of assessments, coordinating the Multi-Disciplinary Assessment Team and follow up to applicants for next steps once approved by housing authority.
  • Facilitate consumer transitions into and from the congregate units.
  • Develop and implement service plans for each resident. This includes serving as Home Care Care Manager for eligible consumers, setting-up and maintaining Congregate and Home care files, working with the MAT and community resources, and consistent contact with on-site contracted vendor regarding any concerns at congregate site.
  • Provide ongoing support for congregate residents, with an emphasis on self-reliance and mutual support. This includes solving group living problems, providing information on activities, and providing emergency situation plans.
  • Lead the Multi-Disciplinary Assessment Team, including chairing and scheduling regular meetings, implementing MAT…
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