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Senior AI & Self-Service Solutions Architect
Job in
Lawrence, Essex County, Massachusetts, 01842, USA
Listed on 2026-08-07
Listing for:
8100 United States - Genesys Cloud Services, Inc.
Full Time
position Listed on 2026-08-07
Job specializations:
-
Software Development
AI Engineer (Applied/Software)
Job Description & How to Apply Below
Genesys is seeking an experienced professional to join the SS&A (Self Service and Artificial Intelligence) team. You will design, develop and test customized AI-driven digital and agentic bot applications across Genesys platforms, collaborating with partners like Google and Amazon to deliver CX solutions.
The role emphasizes architecture design, integration consulting, agile leadership, and end-to-end delivery, with responsibilities spanning estimation, coding, testing, and client education.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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