AG-Accounts Receivable Specialist

R AG-Accounts Receivable Specialist (Open)

Location:

Lawrenceville, GA
- Sever Rd
- Cust. installations

How will you CONTRIBUTE and GROW?

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

At Airgas, we RESPECT, HONOR and VALUE diversity.

Airgas is Hiring for an Accounts Receivable Specialist in Lawrenceville, Georgia!

We are looking for you!

* Comprehensive Family Benefits:
Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

* Support for Parents:
We offer up to 14-week paid child birth benefits to support growing families.

* Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

* Early Access:
Your benefits start after just 30 days of employment.

Recruiter: (Adrienne Ogletree-Adrien) | (Adrienne.O) | Call/Text )

The Collections Specialist is responsible for communicating with customers to collect on past due accounts including but not limited to resolution of cash related disputes. Cash application related disputes would constitute no more than 20% of the day to day responsibilities. The shift will be M-F, hours differing based on business needs.

Job Duties:

* Support and care for assigned accounts.

* Contact customers on past due accounts via phone or email in a dynamic, supportive, and results-focused environment.

* Provide customer service regarding account and collection issues.

* Assist customers with account reconciliation questions and discrepancies as needed.

* Contact customer and resolve short payments/ remittance questions. Communicate closely with Cash applications team.

* Process customer refunds.

* Review and process account adjustments, credit memos and small balance write-offs.

* Dedicated to partnering with clients to resolve outstanding balances for assigned accounts.

* Review and release and/or hold customer orders based on account status (credit limit, past due invoices, etc).

* Partner with Sales and all other Depts (Billing, Operations, Contracts) to foster collaborative working relationships and support and nurture accounts.

* Ideally, you bring the ability to maintain collection percentages, AR over 60 days and bad debt levels as guided by management. Consistently work toward and advance established team goals.

* Work closely with Sales department to provide data as needed and ensure timely resolution of AR issues.

* Other duties deemed appropriate and assigned by management.

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Are you a MATCH?

Required Qualifications:

* At least 5 years of commercial collection experience.

* Strong verbal and written communication and customer service skills and a quality mindset.

* Good organizational and people skills; the ability to work and navigate within a complex organization.

* The successful candidate must have a strong "customer service" mindset and the ability to use collaborative and non-adversarial approaches in achieving diverse goals.

* Candidates must have valid employment authorization in the U.S. and must not require visa sponsorship now or in the future. This position is not open for non-immigrant visa sponsorship.

Preferred Qualifications:

* An ability to see the credit operation as a financially oriented customer service function which balances cost control with support for the business.

* The ability to adapt to a rapidly-changing environment and understand/utilize new technologies and tools.

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Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and…