Administrative Assistant III

Administrative Assistant III

The Administrative Assistant III is part of a dynamic team in New Student Connections which falls under the umbrella of Enrollment Management Services. This position has the important responsibility of providing quality service to current and prospective students, parents, staff, faculty and other constituencies. This position is responsible for performing a variety of administrative duties and supporting daily operations for the Office of New Student Connections which includes Orientation, Campus Tours, Preview Day, Admitted Student Day, etc.

The Administrative Assistant III is proactive, anticipates, and is a vital member of a team responding to internal and external demands. The Administrative III plays a key role in fostering a positive work environment with the expectation of continuous improvement and first-class customer service. This position participates in divisional activities as a member of the Enrollment Management Services Division. Collaborative and team-oriented skills with a commitment to student success are essential attributes for the individual in this position.

Work collaboratively with staff, faculty, and other departments and divisions across campus in the planning, scheduling, preparation, facilitation and implementation of New Student Connections programs, events and trainings. Track budgets for departmental expenditures. Process invoices, payment requests, purchases, travel requests and reimbursements of expenses. Handle and maintain confidential information and records. Order and maintain event supplies and departmental office supplies. Assist with managing daily operations in the office, answer phones, and other correspondence.

Solve student/parent issues via phone, email, and in person. Participate in projects that support enrollment management services, goals of the college and perform other duties as assigned.

High School or GED 3 years as Administrative Assistant or relevant office experience.

Experience with Banner Self-Service system Prior budget tracking experience

Accuracy and attention to details. Excellent communication skills. Strong organizational skills. Excellent working knowledge of Microsoft office products WORD and EXCEL. Working knowledge of other MS Suite products. Strong interpersonal skills. Ability to make decisions without immediate supervision. Ability to be flexible with regard to weekly schedule and assignments. Previous customer service experience. Ability to handle a fast paced and frequently changing environment.

Ability to maintain confidentiality.