Program Support Specialist - Nursing Sciences Division

Program Support Specialist - Nursing Sciences Division

This job is a full time, benefited, FLSA non-exempt position in the Nursing Sciences Division that reports to the Dean of Nursing Sciences

Salary :
Targeted salary is commensurate wit
61767h education and experience not to exceed the budgeted amount of $43,160.00 per year.

Minimum Qualifications (Job Code 61767)
Associate’s degree and Three (3) year of work-related experience

Note:

Experience may substitute for the degree on year-to-year basis.

Preferred Qualifications:

In addition to the minimum qualifications, excellent interpersonal, written, and verbal communication skills; the ability to work effectively and collaboratively with internal and external constituents (students, faculty, staff, agency personnel); exceptional customer services skills; strong organizational, multitasking, presentation, and record keeping skills; ability to manage multiple tasks and successfully meet deadlines.

Job Description

Summary:

Under the leadership of the Dean provides advisement and support services to potential and current students within the Nursing Sciences division. Provides administrative support to the division, and Program Directors. Develops and maintains a directory of student program requirements. The willingness to pivot with the ch anging healthcare environment .

Location:

GTC campuses (e.g., LAW, ANF).

Duties/Responsibilities:

Percentage of Time:

Provides the first point of contact for students interested in the Nursing Sciences programs.

• Answers phone calls and emails.
• Meet with students to provide support throughout the admission, progression, and re-admission process.
• Maintains a student communication database, categorized by all program tracks
• Provide a monthly report of student communication and tracks

18%

Advises students on academic and career issues.

• Assists nursing sciences students in identifying and planning for educational and career options.
• Collaborates with the enrollment team, to advise students on general academic requirements.
• Collaborates with other departments, to support interdisciplinary collaboration and communication
• Disseminates information regarding all program forms: admissions, registration, progression, re-admission, graduation, and GTC/program-related events, etc.
• Helps students identify all available support services for academic success .
• Coordinates and assist with student’s activities, ex. Preview night, career events, school outreach, industry partners, pinning, etc.

20%

Provides support to the various Nursing Sciences Managers. :
In collaboration with Supervisor and Program Director.

• Coordinates the competitive selection process for the various nursing sciences programs
• Maintains all program files and records for the various nursing sciences programs
• Assists with program’s data collection from admission to re-admission
• Conducts nursing sciences pre-program orientation, information sessions, etc.
• Assists in preparation of written orientation and information materials, fact sheets, catalog, flyers, handbooks, etc.
• Routinely updates social media, and all program and student documents.
• Monitor all program’s website for congruency and accuracy
• Uses Tableau, Crystal Reports, Degree Works, Banner, Ace Mapp, Assure, Forms, and other data tools to track student success.
• Utilizes Enterprise tools:
  Excel, Word, PowerPoint, and other office software for documentation and reporting.

20%

Manages student/faculty documentation for the Nursing Sciences Division:
In collaboration with Supervisor and Program Director.

• Assist in maintaining all student academic records.
• Reviews student academic records for compliance with course and program requirements and within deadlines.
• Credential students and faculty, and work with multiple clinical partners as needed.

22%

Displays high effort and commitment to performing work; demonstrates trustworthiness and responsible behavior.

• Demonstrates eagerness to learn and assume responsibility; seeks out and accepts increased responsibility.
• Shows persistence and seeks alternatives when obstacles arise.
• Works within the system in a resourceful manner to accomplish reasonable work goals; shows flexibility in response to process…