Tech Center Supervisor

Responsibilities

• Ensuring and monitoring the maintenance of and compliance with all safety-relevant processes in the area of application technology and validation
• Lead both the technical and managerial aspects of the application technology department
• Plan and organize tool sampling and rework activities
• Prepare reports, track KPIs, and monitor performance against goals and discrepancies
• Carrying out project management tasks for development projects or customer-specific applications
• Define and execute trials and field tests for product validation, including material testing
• Ensuring and monitoring tool validation with process and optimization documentation (FOT/ FAT/ MLCR)
• Coordinate optimization and validation efforts for injection molds in relation to injection molding machine planning
• Ensuring and monitoring the timely preparation for shipment of SGF / SGM / peripherals and customer property (supplies)
• Provide consulting support in application technology
• Ensuring the commissioning of molds and complex systems worldwide, including documentation (SAT)
• Support with complaints processing and service cases
• Lead continuous improvement initiatives for SGF, systems, peripherals, and application technology implementation
• Implement and enhance validation processes and associated documentation
• Drive the evolution and alignment of the technical center to meet market demands, including cross-departmental adjustments
• Manage and supervise the technical center staff

• 5+ years of relevant work experience
• Proficiency in SAP, Windows, and MS Office (Excel, Word, etc.)
• Strong technical understanding of plastic injection molding processes and optimization techniques
• Excellent verbal and written communication skills for technical discussions and cross-functional collaboration
• Ability to lead by example and communicate effectively with stakeholders across all levels
• Proactive attitude toward continuous learning, particularly in injection molding advancements
• Excellent problem-solving abilities, especially in diagnosing and resolving molding process issues
• Strong customer focus, ensuring solutions meet both internal and external customer needs
• Willingness to travel for mold commissioning, troubleshooting, and optimization tasks
• Strong understanding and implementation of 6S methodology for maintaining mold production efficiency and safety

• Bachelor’s degree in Plastics, Mechanical Engineering, or related field