Medical Assistant

** Job Description Summary
*
* Position Summary:

The MA is responsible for a wide range of administrative and clinical tasks to assist our clinical providers. The MA provides support in delivering excellent patient service, clinical support, and front office duties and promotes health and wellness. The MA ensures the clinic runs efficiently by managing the flow of patient services, monitoring resources, and works collaboratively with the clinic providers.
** How will you make an impact & Requirements
*
* Position Summary:

The MA is responsible for a wide range of administrative and clinical tasks to assist our clinical providers. The MA provides support in delivering excellent patient service, clinical support, and front office duties and promotes health and wellness. The MA ensures the clinic runs efficiently by managing the flow of patient services, monitoring resources, and works collaboratively with the clinic providers.

Position Qualifications/

Essential Functions:

Job Duties:

Continues performing job duties of MA I and II  Exhibits an exemplary and positive attitude with patients and team members  Leads the implementation of Sprints within own Care Center and may lead with regional Vera Care Center launches, also may travel to other Vera Care Centers to help with training of new Vera team members  Leads follow-up on compliance follow-up with Incident Reports  Organizes the monthly/quarterly care center audits  Drives outreach efforts for performance and incentive metrics    Co-manages (center-based) staffing schedules and coverage   Participates in Vera Committees (RISE, Vera Whole Health, Employee Engagement, etc.)  

Leads Compliance Audits  Approves and submits Quality Control Logs  Develops additional personal skills (skills certifications, leadership course, etc.)  Facilitates Medical Assistant Meetings   Sees when clinical workflows are broken, identifies root-causes, helps implement solutions   Helps manage patient concerns (as assigned)
Education/

Experience:

High School diploma or GED required.  In the state of WA Licensed Medical Assistant Certification required, AAMA (preferred)  Phlebotomy certified within 90 days of hire.  Graduate of an accredited medical assistant program.  3-years’ experience minimum. Preferred in primary/urgent care preferred   Documentation of Hepatitis B vaccination or proof of immunity (titer).
Documentation of proof of a negative TB test in the last 90 days before start-date.
We require CPR certification (BLS) pre-hire.
Proficient in execution of Level I, Level II, and Level III

Job Duties Demonstrated Attributes:
Demonstrate an understanding of and commitment to The Vera Way by practicing its key components of mindfulness, continuous learning, a coach approach, innovation, adaptability and resilience with all members of Vera's staff, clients and patients.
Proven customer service skills.  Ability to problem solve and prioritize work assignments in a busy clinic environment.  Team player with strong interpersonal skills and excellent verbal and written communication.  Intermediate computer skills preferred.

Physical Demands:
Includes full range of body motion including the potential of handling and lifting patients, must be able to perform physical exams with medical instrumentation.  Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members.  Manual and finger dexterity and eye-hand coordination.  Requires standing, walking and sitting for extended periods of time.  

Occasionally lift and carry items up to 50 pounds.

Employee Health Requirements:  Care Center  Documentation of Hep B vaccination or proof of immunity (titer).
Documentation of proof of a negative TB test in the last 90 days before start-date.
We require CPR certification (BLS) pre-hire and ongoing    Documentation of annual influenza and COVID-19 vaccinations in compliance with company policy
** Compensation:**$20.00to $30.00

Vera Whole Health is leading the shift to value-based care using an advanced primary care model that delivers a superior experience, providing longer appointments, same or next-day access, and both in-person and virtual care. By integrating data-driven insights and multifunctional care teams, Vera improves health outcomes, reduces total cost of care and consistently achieves a best-in-class member experience.

Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. The Business Units which comprise Mosaic Health are multi-payer and serve nearly one million consumers across 19 states, providing them with access to high quality primary care, integrated care teams, personalized navigation, expanded digital access, and specialized services for higher-need populations.

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