Accela Land Management
Listed on 2026-07-12
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IT/Tech
Technical Support, Systems Analyst
Accela Analyst
On-Site, Lawrenceville, GA Contract Position: 6+ months to start
Seeking a Senior Accela Automation Analyst to administer, configure, and support the Accela Automation SaaS platform, including Citizen Access, Mobile Office, and GIS integration. This role covers full-cycle configuration, scripting, custom development, reporting, and end-user support for permitting, licensing, and other public-sector workflows.
Key Responsibilities- Develop and customize Accela applications, forms, workflows, and reports based on business requirements
- Write scripts and code (JavaScript,.NET, APIs) to extend Accela's functionality and tailor it to organizational processes
- Configure Accela modules (e.g., Civic Platform) and implement custom logic via Accela Script and Java Script
- Build and maintain integrations between Accela and third-party systems (payment gateways, GIS, Cashiering, SMS, ERP)
- Ensure integrations are secure, efficient, and scalable using APIs and web services
- Diagnose and resolve issues related to custom scripts, workflows, and integrations; conduct testing and debugging
- Manage SQL Server databases supporting the platform
- Create and maintain documentation, SOPs, and training materials; lead Accela training for business teams during UAT and releases
- Provide technical support and troubleshooting for IT teams and end users
- Track progress and report to the Land Information Solutions Supervisor
- Maintain ticketing system with accurate, up-to-date records
- Perform occasional physical IT tasks (lifting 10–50 lbs, ladder work, standing/kneeling/crouching as needed)
- 3+ years of experience with Accela Automation, configuration management, and EMSE scripting
- Strong knowledge of On-Prem and Cloud Accela platforms
- Familiarity with Agile, Scrum, and Waterfall methodologies
- Proficiency with JIRA, SharePoint, Visio, MS Office Suite, Teams, Power BI, Git Hub, Postman, and SSIS
- Experience with Accela Ad Hoc/SSRS Reporting and Digital Plan Room
- Experience integrating Accela with other systems (e.g., Oracle Financials, SMS platforms)
- Knowledge of GIS concepts and applications
- Experience working with government organizations
- 3–5 years of Accela Administration experience, including Construct API integrations
- Experience with Teller Cashiering Platform, Twilio SMS Messaging, or SAP
- Programming and application development experience
- Strong customer service skills (in-person, phone, and electronic)
- Analyst/systems experience in large-scale IT environments
- Accela certification(s)
- On-site:
Lawrenceville, GA 30046 - Monday–Friday, 8 AM–5 PM (after-hours/weekends: emergency only)
- Medical Insurance - Four medical plans to choose from for you and your family
- Dental & Orthodontia Benefits
- Vision Benefits
- Health Savings Account (HSA)
- Health and Dependent Care Flexible Spending Accounts
- Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
- Hospital Indemnity Insurance
- 401(k) including match with pre and post-tax options
- Paid Sick Time Leave
- Legal and Identity Protection Plans
- Pre-tax Commuter Benefit
- 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy.
Applicants need to make their needs known in advance.
Specialization:
Project Management
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