Tooling Process Specialist

Job Summary

The Tooling Process Specialist III will be responsible for fulfilment of tools across the region providing support in the areas of order fulfilment, general operations, systems support, order tracking and other administrative activities. Responsible for engaging in order entry, management and tracking of tools utilizing digital platforms for Tooling Management.

• Maintain housekeeping of tool center to meet safety standards and follow all safety guidelines
• Ability to work autonomously
• In depth knowledge in multiple tooling disciplines and within respective discipline
• Identify areas of opportunity and provide solutions with a lean mindset
• Troubleshoot problems related to discipline and tooling operations
• Manage work schedule and ensure continuous flow of work is available
• Train and mentor employees
• Must be able to validate system data and analyze business operations metrics to forecast business impact
• Collaborate with functional teams and vendors to source materials and products
• Manage tool system requests with the region field teams and create toolkit project schedules, including last minute changes
• Manage and maintain dates and equipment certifications in Tooling Database system
• Carefully monitor Tooling Database system for requests and project changes
• Notify site teams of pickup schedules and Tooling systems
• Assist with the confirmation of tool assignments in Tooling Database system
• Create shipping documents in Tooling Database system
• Validate information and serial numbers for accuracy of all tooling equipment in Tooling systems
• Proactively identify areas of opportunity within tooling systems and provide solutions with a lean mindset
• Support in providing necessary information regarding the re‑kitting of returned tool kits, restocking needs, and tool loss calculations
• Configure and create reports from tooling demand system
• Generate invoices to field teams for tooling supplies, rentals and freight
• Responsible for purchasing tool center materials and products
• Liaison between field teams and tooling for scope and schedule
• Create new digital toolkits in Tooling system when requested from site projects
• Identify process improvements and recommend solutions
• Participate in User Acceptance Testing sessions for new system functionalities as required
• Complete required, annual safety training
• Ability and willingness to work holidays, weekends and overtime as required by field assignments
• Travel may be required
• May be assigned other duties to help proactively drive our Field Core vision and align with our organization’s core values.

• High school diploma or equivalent
• 5+ years of experience in tool handling or a warehouse environment
• Completed level three competencies
• Advanced computer knowledge includes but not limited to the following - use of various applications without direction or additional training; executing of complex operations, formatting, and tables in word processing applications; integrates multimedia elements into presentations; creates distribution list and completes advanced file transfers using emails; creates “if” statements, creates complex charts/graphs and uses complex functions like macros and VLOOKUP in spreadsheets;
  
  has fundamental understanding or programming principles and concepts
• Strong team player attitude; maintain flexibility within the changing business priorities
• Excellent customer, communication, and interpersonal skills
• Strong organizational skills
• Ability to manage multiple priorities/tasks simultaneously and work well under pressure, in a fast-paced environment
• English Proficiency Required

• Bachelor’s degree

• Must be able to see and move throughout warehouse to resolve work problems and facilitate processes; repetitive motion activities may be involved.
• Frequent walking, standing, bending, kneeling, and squatting.
• Ability and willingness to handle repetitive weight up to 40 lbs.

The hourly wage range for this position is $23.61 to $38.89. Employees may be eligible for overtime. Field Core benefits include insurance (medical, dental, vision,…