Residential Wellness Compliance Coord Adult MH Supportive - Gwinnett​/Rockdale​/Newton

Residential Wellness Compliance Coordinator - Adult MH Supportive Housing - Gwinnett/Rockdale/Newton Counties (Education)

Job Title:

Residential Wellness Compliance Coordinator
Job Code: RCT
071/Compliance Monitor 2

Shift: Full-Time (40 hours per week on average)
Job

Hours:

Times May Vary / Monday-Friday 8:30AM - 5PM
Base

Location:

Gwinnett/Rockdale/Newton Counties
Division/Department/Program:
Adult MH Supportive Housing

The Residential Wellness Compliance Coordinator is responsible for ensuring the effective operation, compliance, and reporting of the Permanent Supportive Housing (PSH) program, primarily in Gwinnett, Rockdale and Newton counties. This role involves monitoring data quality, supporting property management functions, maintaining compliance with grant requirements, and fostering collaborative relationships with internal teams and community partners. Under direct supervision of the Independent Permanent Supportive Housing Program Manager, this role responds to questions, requests, or needs based on specific knowledge of the program and its operation and may support any aspect of the overall Supportive Housing program to ensure compliance and efficiency.

Responsibilities also include compiling reports of indicators pertaining to potential fraud, reviewing system reports to determine state or program compliance or changes in state or program guidelines, and examining documents to identify noncompliance with state policies and procedures.

• Ensure compliance with Department of Community Affairs (DCA), Department of Behavioral Health and Developmental Disabilities (DBHDD), U.S. Department of Housing and Urban Development (HUD), Homeless Management Information System (HMIS), Continuum of Care (CoC) and other required performance standards.
• Input and manage accurate and timely program data in HMIS and other systems.
• Oversee PSH data quality to meet internal and grant‑related standards.
• Complete all internal and grant‑specific reports monthly and annually (e.g., Annual Performance Reviews).
• Perform ongoing quality assurance checks, including random audits of charts and data systems.
• Support Program Manager in collecting, analyzing, and reporting program metrics for funder compliance and performance tracking.
• Support Supportive Housing Program Managers in collaborating with the accounting department to ensure accurate budgeting, invoicing, grant management and rent tracking for the program.
• Track and document all PSH‑related expenses, invoices, and receipts for grant reimbursement.
• Build efficient systems for program reporting, file management, and tracking tools to support audit readiness and operational efficiency.
• Maintain property documentation, including inspection checklists, environmental reviews, and lease agreements.
• Support the overall Supportive Housing Program to ensure residential program policies and procedures remain compliant and effective.
• Participate in ongoing professional development and research to identify and share best practices in supportive housing.
• Review invoices for purchases and contracted work and ensure appropriate approvals by program leadership.
• Monitor rent payment activity for the program and notify staff and program leadership of missed payments.
• Support Program Manager with reviewing occupancy‑related metrics such as loss‑to‑lease, vacancies, and delinquencies.
• Conduct regular program site visits to monitor housing quality and property compliance.
• Coordinate with property coordinators on unit needs and participant‑related purchases.
• Serve as a liaison between participants, internal teams, and property management partners to address property‑related issues.
• Maintain accurate rosters for all levels of Supportive Housing residential services.
• Build and sustain effective relationships with landlords and property managers.
• Perform related other duties as assigned by Program Manager or Director.

• High school diploma/GED and three (3) years of experience in a technical job related to the area of assignment.

• Excellent communication & interpersonal skills; enjoys working with others.
• Flexible with work schedule, quick to…