Veterinary Receptionist Lawrenceville, GA

Salary: $12.00-$15.00 dependent on skills and experience

Schedule:
Part-time hours. Thursday and Saturdays 7:45 AM-12:30PM

Dogwood Animal Hospital is hiring a part-time front-desk receptionist tobe the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

At Dogwood Animal Hospital, you’re never just a number. You and your pet are our most valuable asset, and you can expect to be treated as such each and every time you visit with us.

We are a full service, well-established veterinary clinic offering all of the comprehensive services necessary to help your pet enjoy a longer, healthier life. Whether it’s a simple checkup, a laser therapy session, a complex surgical procedure or a stay in our home-like boarding facility, you’ll find everything you need to meet all of your pet care needs, from birth through the senior years.