Store Manager- Sugarloaf Mills

Overview

As the Store Manager, you will be the ultimate Pandora Fan. You will fully immerse yourself in our brand, culture, and product while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Manager, Sales Leads and Sales Associates.

Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building a genuine connection with our fans.
• Embrace the opportunities and soar beyond commercial targets and key performance indicators (KPIs) expectations, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations, by displaying excellent product knowledge and building brand loyalty.
• Dream to coach and inspire the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring including Assistant Store Manager, Sales Associates and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resource team to identify and resolve any performance issues and policy violations.
• Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
• All other duties as assigned.

• Craft your career with us if you have:
  You can demonstrate you’re a results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
• You have developed a sense of care in your communication skills both written and verbal.
• You know how to charm and captivate an audience with the ability to connect with people at all levels of the organization.
• Your business acumen is sharper than a diamond, coupled with your analytical thinking that can show and deliver positive results.
• You're a talent magnet, skilled in recruiting, retaining, and developing exceptional teams. Succession planning and internal mobility.
• Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
• You are at least 18 years or older and can provide proof of identity and eligibility to work.
• Dream and embrace adventure! A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. This can include standing for extended periods, ability to lift 50+ pounds and timely arrival to work.
• Salary: 55k to 69k

• We Dare! We offer a robust compensation package including base + bonuses, and a 401K plan to help you secure your financial future.
• We Care! Pandora offers extensive benefits including Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards and product discounts.
• We Dream! Pandora is fostering growth and crafting opportunities to support business needs with learning and development programs, continuous feedback, Linked In Learning, tuition reimbursement, and more.
• We Deliver! PTO Package including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora:
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Pandora’s recruitment procedures…