Innovation Techniciain

Role Overview

Innovation/Utility specialists perform integrated pest control, exclusion services, minor construction, and TAP (Thermal Acoustical Pest) insulation installation to serve residential and commercial clients.

• Conduct pest inspections and identify pest activity.
• Provide pest control services for residential and commercial customers.
• Install and maintain termite control systems.
• Efficiently install TAP insulation, ensuring quality service and customer satisfaction.
• Assist with light construction projects, including minor repairs and replacements related to pest damage.
• Communicate effectively with customers to explain services and ensure satisfaction.
• Perform exclusion services and wildlife removal, building exclusion traps and following safety protocols.
• Stay updated on industry trends, technologies, and regulations; participate in continuous training.

• Work around animals, insects, and termites.
• Operate in tight, confined spaces such as basements and crawl spaces.
• Set up and build exclusion traps; cut flashing and forms hardware cloth to specifications.
• Remove animals trapped in exclusion devices.
• Work in safety harnesses from rooftops when required.
• Complete production forms documenting services provided.
• Handle mechanical parts, vehicles, electrical current, heights, fumes, dust, and chemicals safely.
• Lift, carry, push, pull, or reposition up to 50 pounds.
• Maintain balance on narrow, slippery, or moving surfaces; use PPE, including OSHA‑compliant respirator.
• Safely operate a motor vehicle and keep equipment clean.

• High school diploma or GED; related experience, training, or equivalent education and experience.
• Valid driver’s license from state of residence.
• Availability to work Monday‑Friday and Saturdays as needed.
• Solid reading, writing, and verbal communication skills.
• Basic math skills and ability to follow product label instructions.
• Customer‑facing experience preferred.
• Licenses/certificates as required by federal, state, or local regulations (covered by the employer).

Base Pay Range – Hourly: $18.00 - $22.00

• Medical, dental, vision, disability, and life insurance.
• 401(k) retirement plan with company matching.
• Vacation, sick days, company‑paid holidays, and floating holidays.
• Health and wellness programs.
• Training and development programs; tuition reimbursement for full‑time colleagues.

We are a drug‑free workplace and comply with all federal, state, and local laws related to the employment of qualified individuals with disabilities. This position is open to all qualified applicants regardless of race, color, religion, sex, national origin, or veteran and disability status. No lie detector test will be required for applicants or employees in Massachusetts.