Fulfillment Center Supervisor - Outbound (Shift: 12:00 PM - 8:30 PM

Description

Fulfillment Center Supervisor
- Outbound

Shift: Monday
- Friday 12:00pm to 8:30pm

As one of the nation’s largest suppliers of appliance and HVAC parts, we like to do things a little differently. At Encompass, we believe in building a team that feels more like family—not the kind you see once a year, but the kind you count on every day.

We serve both businesses and consumers through our B2B and B2C divisions, helping repair technicians, manufacturers, home warranty providers, and DIYers get the parts they need—fast and securely. As Parts Town Home, we’re part of the powerhouse Parts Town family, bringing innovation, exceptional service, and a commitment to a safe and efficient work environment in the residential parts space.

First and foremost, we’re looking for people who live our core values and prioritize customer service—that’s key. But we also value enthusiasm, integrity, and the courage to embrace change—all while keeping safety at the heart of everything we do.

We’re interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us growing, innovating, and ensuring a safe, supportive workplace for all team members.

We’re proud to be recognized for our growth and innovation, and we’re always looking for driven team players who are ready to roll up their sleeves, go the extra mile, and help maintain a culture where safety and excellence go hand in hand.

• The Encompass Family – check out Who We Are to become a part of it!
• Team member appreciation events and recognition programs
• Casual dress code
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered!
• Team Member discounts on our merchandise plus a variety of other cool special deals with our suppliers.

• Free Nike Airs
  - Yep, that’s right! Each team member receives a brand-new pair of Nike Air Zoom Pegasus running shoes. We foot the bill because we’re solely focused on your comfort and wellbeing! (See what we did there? Who doesn’t love a good shoe pun?).
• There IS such a thing as a free lunch! We often break out the grill for team BBQs or cater in special meals.
• Referral Bonus Program
• We offer forklift training programs
• On-demand pay options:
  Access your pay as you earn it, to cover unexpected or even everyday expenses
• Just because you can’t wear your clubbing outfits doesn’t mean you can’t dance through the aisles to your next pick if you want! You supply the moves, and we supply the high-energy music through speakers located throughout the warehouse.

The Warehouse Outbound Supervisor at our 150k square foot, state-of-the-art fulfillment center, is responsible for overseeing the daily operations of the outbound department within the warehouse. This role ensures that customer orders are accurately picked, packed, and prepared for shipment in a timely and efficient manner. The Outbound Supervisor leads a team of warehouse associates, enforces safety standards, and drives productivity to meet performance goals.

• Supervise and coordinate the activities of the pick, pack, and shipping teams to ensure timely and accurate order fulfillment.
• Monitor employee performance, provide coaching, and conduct training to maintain high productivity and quality standards.
• Ensure adherence to company policies, safety procedures, and quality control standards.
• Collaborate with warehouse leadership and other departments (receiving, inventory, etc.) to optimize workflow and resolve operational issues.
• Maintain an organized and clean work environment in the picking area.
• Monitor and report on productivity, error rates, and order accuracy; implement corrective actions as needed.
• Assist in developing and implementing continuous improvement initiatives to increase efficiency.
• Schedule labor and manage timekeeping for team members to ensure adequate staffing during shifts.
• Investigate and resolve inventory discrepancies or order issues related to picking.
• Promote a positive, team-oriented culture and support employee engagement.

• High school diploma…