Fraud Analyst

City National Bank and Trust

Job Description:

Loss Prevention Associate

Loss Prevention

Full Time

This is a full-time position responsible for minimizing the bank’s exposure to loss from fraudulent activity. This individual performs a variety of duties and assumes responsibility for monitoring and reviewing fraud items on customer accounts or received by the bank.

• Respond to and investigate all reports of external fraudulent activity, including Visa, ATM, checks, loans, and branch transactions.
• Provide assistance, support, and respond to questions and information needed by bank personnel regarding fraudulent activity.
• Assist with preparation of monthly reports.
• Track fraud and report losses and recoveries monthly.
• Assist in daily monitoring of bank fraud detection systems and partner with other team members to analyze data, determine fraud trends, and develop fraud schemes.
• Provide consistent quality service to both internal and external customers to meet or exceed bank standards.
• Detect potential or actual fraudulent transactions through analysis of large volumes of transactional data.

• Working knowledge of MS Windows and MS Office (Word, Excel, Outlook) with an aptitude for learning other systems.
• Be self-motivated, able to work independently or in a team, and handle change while being detail oriented.
• Intermediate reasoning and communication skills.
• Ability to abide by necessary state and federal regulations.
• Maintain a high level of confidentiality and exercise independent judgment and analysis.
• Be able to sit for extended periods of time in a cubicle environment.

• High school degree or equivalent plus 1 year of office/administrative experience; previous Fraud, Compliance, or banking experience is highly preferred.

• Constant use of computer screens.
• Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see, or hear.
• Ability to sit for long periods of time.
• Long periods of typing and repetitive motion.
• Close vision and ability to adjust focus.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.