Admission Representative - Patient Access - ER

Overview

The Patient Access Representative is responsible for the complete and accurate registration of all patients obtaining services at Comanche County Memorial Hospital. Responsible for accurately gathering and entering patient information into the computer as received from the patient and/or the physician’s office, verifying benefits for pre-registration, non pre-registered patients, and obtaining signatures on required forms. The Patient Access Representative will also be responsible for collecting co-payments, deductibles, and co-insurance from patients at the time of service.

Responsible for ensuring an efficient, complete, and timely patient registration process that models the customer service philosophy of Comanche County Memorial Hospital.

• Register patients accurately and completely for services at Comanche County Memorial Hospital.
• Gather and enter patient information into the computer as received from patients and/or the physician’s office.
• Verify benefits for pre-registration and non pre-registered patients; obtain signatures on required forms.
• Collect co-payments, deductibles, and co-insurance from patients at the time of service.
• Ensure an efficient, complete, and timely patient registration process that reflects the hospital’s customer service philosophy.

• High School Diploma or General Education Development (GED) preferred
• Two or more years of office administration experience, preferably in a medical setting
• Good customer, interpersonal and communication skills
• Organizational and time-management skills, attention to detail, and ability to maintain confidentiality
• Ability to work with others in a team environment in a fast-paced environment and to work on multiple projects at the same time