5888 - Assistant Store Manager PT

Lids - 200 Southwest C Avenue - Responsibilities:
Act as Manager on duty for scheduling issues and customer complaints when Store Manager is not present;
Manage store associates through training programs, goal setting, and follow up;
Administer disciplinary steps including verbal and written warnings in the absence of the Store Manager;
Engage team members to create a fun, productive environment aligned with company objectives;
Assist in recruiting and training store personnel on proper operations and procedures;
Resolve customer feedback and escalations in the moment to provide a positive customer experience;
Encourage participation in Lids membership programs and in-store offers through employee education;
Adhere to visual merchandising guidelines and maintain store cleanliness;
Maintain professional appearance per dress code policy