Senior Quality Supervisor

Job Description:

Job Title

Supervisor Quality

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3

Mers.

As Supervisor Quality, this position will handle a variety of non-routine and difficult inquiries related to both analytical testing and quality assurance controls. Direct leadership responsibility for subordinates with clearly defined roles. Reviews and approvals of work results conducted by subordinates. Performs complex research and analysis and ensures compliance with established quality principles. Handles a variety of non-routine and difficult inquiries.

Manage professional and support level employees within specific areas in Quality to promote continuous improvements to productivity, quality, and customer satisfaction.

• Adapts differing techniques and methods to deal with variations in work conditions and operations to solve complex problems.
• Supervises the development and implementation of improvements and/or solutions to work processes and tools.
• Reports to supervisor/manager on key milestones and critical business initiatives. When necessary, the supervisor is consulted for guidance in problem areas.
• Generally, has budget responsibility for team/work group that maintains testing equipment, external service requirements, and labor cost.
• Makes recommendations that impact how financial resources are generated or spent.
• Manages subordinates with clearly defined roles within the Quality Assurance and Analytical function for the site.
• Determines priorities and timetables, assigns resources/tasks, and provides performance feedback. Accountable for the activities and results of their subordinates.
• Coordinate the training and development needs of subordinates and other site stakeholders.
• Supports development and implementation of functional quality control plans for the site. Ensures quality control plans and analytical testing requirements support business needs and goals; that project objectives and deadlines are met.
• Assembles and leads project teams. Presents project recommendations to appropriate personnel that demonstrate sound planning in support of business needs and goals.
• Handles non-routine and difficult inquiries where the solution is not immediately apparent. Most complex problem solving may require developing solutions for complex and diverse issues that may be interrelated, requiring significant interpretation and the use of strong analytical skills.
• Apply extensive experience and knowledge of related and non-related precedents and policies.
• Resolves issues and conflicts related to direct reports.
• Has a considerable impact on the direct work group/team, providing leadership. Decisions may affect the operational effectiveness of multiple work groups or teams, important programs in the department, the next higher organizational tier, and/or related activities within the direct functional area.
• Work tasks encompass concepts within multiple disciplines/practices which may include more than one department/location.
• Working tasks might include:
  • a. Maintains and improves quality systems and measurements
  • b. Reviews and approvals non-routine and difficult functional analysis conducted by subordinates
  • c. Provides quality consulting to application engineers and business leaders.
  • d. Develops and implements quality plans, supplier control, and factory acceptance testing to customer requirements.
  • e. Investigates quality related issues with customers and engineering department to determine root cause of manufacturing failures, developing a plan of action to address related issues
  • f. Examines materials issues that are causing product failures, deficiencies, scrap, etc. with vendors and…