Route Sales Representative

As the premium and local provider of coffee, tea, and beverage solutions since 1960, Prairie Fire Coffee Roasters continues to innovate and expand our business nationwide by offering tailored beverage solutions to meet the specific needs of each customer backed by our friendly, reliable Prairie Fire service.

Route Sales Representative role focused on ensuring timely and accurate delivery of Prairie Fire products to customers on a predetermined route. The position is customer facing and requires effective route planning, strong driving skills, and a commitment to delivering exceptional customer service. The representative consults with customers to determine products and quantities needed to meet customer needs.

• $40,000 base pay guarantee or uncapped commission, whichever is higher!
• We offer a full-time, Monday-Friday work schedule.
• You’ll receive paid time off (PTO) at a generous accrual rate.
• You’ll be eligible for a full benefits package, including a 401k with company match, following your introductory period.
• We’re a stable and growing family-oriented company who regularly offers career advancement opportunities.
• We believe in upskilling our employees and promoting from within.
• We offer employee discounts on the best coffee and tea products around!

• Prepare the delivery vehicle each day before leaving the warehouse to ensure it is loaded correctly; familiarize yourself with the route layout and customers' requests to complete the scheduled route.
• Complete all deliveries on route as scheduled.
• Ensure route optimization by identifying challenges or roadblocks ahead of time to complete the route in the most efficient manner.
• Interact with customers while representing the company in a professional and courteous manner.
• Respond with a sense of urgency and professionalism to customer requests and concerns outside of regular delivery schedule.

• Develop a strong understanding of the products being delivered and the proper product handling.
• Provide information about products to customers when necessary.

• Complete customer agreements and route sheets accurately and legibly.
• Perform payment collection from customers; promptly turn in customer payments and daily activity sheets to the office staff at the end of each workday.
• Adhere to the proper utilization of handheld palm units, while entering accurate information concerning the customer and abiding by all rules concerning its use.
• Achieve sales goals approved by the Area Sales Manager or GM.
• Ability to sell and upsell the latest products and accessories.

• Operate delivery vehicles safely; adhere to traffic rules and regulations.
• Perform Daily Vehicle Inspections and report any issues to management.

Prairie Fire Route Sales Reps spend much of their time out in the field delivering to both commercial and residential customers – this means you’ll spend extensive time driving and getting in and out of the route truck. Our drivers deliver in rain or shine and must be comfortable being exposed to various weather conditions. This role is labor intensive and requires strong physical stamina and the ability to stand, kneel, bend, reach overhead, and get into tight spaces as required.

The personal attributes that will set you apart in our hiring process include integrity and accountability – our Drivers must be honest, trustworthy, and willing to take complete ownership over their role. We expect you to be punctual and reliable as our customers rely on timely, consistent deliveries. Effective communication and attention to detail will be key in this role given the need to manage customer information and paperwork for correctness, as well as efficiently communicate with customers, managers, and team members.

Technically speaking, the ideal candidate for this role will be highly customer oriented, comfortable managing their time and solving problems, and will remain adaptable and flexible throughout their shift to accommodate customer and business needs. Commitment to safe driving and ability to work with technology, such as a smartphone…