Law Enforcement Communications Specialist

Overview

Law Enforcement Communications Specialist

Agency: 308 STATE BUREAU OF INVESTIGATION

Supervisory Organization:
State Bureau of Investigation

Job Posting End Date:
Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note:

Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time:
Part time

Job Type: Regular

Compensation: $19.29 hourly

• This position may work up to 29 hours per week.
• This position is 24/7; the shifts may vary and will include weekends.
• Operate communications equipment in a law enforcement communications center and provide information to law enforcement officials, other agencies and the general public.

• 24/7/365 Watch Desk for the OSBI; monitor, assess, and manage requests for information and assistance received by telephone, email, and tip lines.
• Maintain records for OSBI in the record management system and make notifications to OSBI personnel. Perform security and safety functions for OSBI properties; monitor CCTV, alarm systems, building and gate access.
• Use OLETS, NLETS, & NCIC and other investigative resources to conduct and respond to inquiries on criminal history, backgrounds, vehicle registrations, wanted/missing/stolen information, and other investigative support requests.
• Maintain operations for OSBI HQ reception including opening/closing lobby, greeting and acknowledging visitors, maintaining front end security and verifying identity, following procedures for logging visitors, evidence, subpoenas, logging and distributing mail.
• Provide support functions for the OSBI Information Services Division and other duties as needed.

• Operate radio communication equipment and dispatch radio messages on an assigned shift; provide a communications link for personnel in the field or agency headquarters, other law enforcement officials and related emergency services.
• Operate teletype and computer systems to obtain information through OLETS, NLETS, or NCIC.
• Interpret and relay information to field personnel concerning wanted persons, violations of laws and other criminal activities.
• Research criminal history information required, including INTERPOL data available through various systems.
• Make immediate decisions on information received through various sources and disseminate to field personnel, agency officials and other law enforcement agencies as appropriate.
• Maintain written records and logs of shift activities.
• Compose and release messages concerning accidents, emergencies, hazardous materials, incidents, weather conditions and similar situations to field offices, news media and other law enforcement, civil defense and emergency services.
• May serve as a member of screening boards in matters related to promotions, hiring, reinstatement and disciplinary actions.
• Monitor security within the communications center or the facility.
• Provide coordination between law enforcement agencies during official operations.

This is the career level of this job family where incumbents are assigned responsibilities at the full performance level, performing highly responsible work in the operation of communications equipment in a law enforcement communication center. Incumbents at this level may be assigned highly independent work as the only operator on an assigned shift.

Education and Experience required at this level consists of six months of experience as a communications dispatcher; or an equivalent combination of education and experience, substituting fifteen semester hours of college for the required experience.

Knowledge,

Skills and Abilities

required at this level include knowledge of Federal Communications Commission rules and regulations concerning radio communications; of OLES, NLETS, and NCIC operating manuals; of state and federal laws concerning the use of criminal records; of agency communications policies and procedures; of office practices and procedures; and of spelling, punctuation and grammar. Ability is required to express ideas clearly and concisely, both orally and in writing;

to operate radio and telecommunications equipment; to maintain effective working relationships with others to maintain operating efficiency under emergency and stressful conditions; to follow complex written instructions; and to type accurately from plain copy at the rate of twenty-five words per minute.

• Successful applicants must be willing to submit to a drug screen, polygraph examination, psychological evaluation (commissioned positions only), and a thorough background investigation. Certain events automatically disqualify an applicant, such as felony conviction; admission of an undetected crime that, if known, would have been a felony charge; failure to pay federal or state income tax; positive confirmed drug urine test; illegal use of a…