Youth Shelter CASE MANAGER

Job Details

Job Location:

Lawton, OK 73505

Starting salary $36,000 annually

• Help and support residents with concerning issues that may affect them.
• Assist residents with employment skills and life skill trainings.
• Provide basic living skills and social skills enhancement groups to residents monthly.
• Ensure that residents are enrolled in educational programs and monitor their progress (high school, G.E.D. or college). Coordinate IEP meetings and tutoring services as needed.
• Provide individual and system advocacy.
• Complete the basic living skills, behavior and behavior supports, educational services, employment services, social skills, and successful adulthood components of the resident’s initial individual master treatment plan and MTP reviews, documenting discussion of the plan with the resident, caseworker, and family as appropriate.
• Assure case files contain accurate and complete documentation.
• Maintain and oversee the youth advisory council to integrate youth voice into program design, policy and procedure, and implementation.
• Conduct monthly youth advisory council meetings.
• Assist in implementing the behavior management system.
• Assist in developing transition plans for residents leaving care.
• Develop partner relationships with other community organizations.
• Conduct outreach and coordinate community engagement activities.
• Act as the facility’s Grievance Coordinator.
• Attend treatment team and transition planning meetings as scheduled.
• Help with shift coverage when needed.
• Attend monthly administrative team and staff meetings.
• Be a part of the administration on-call rotation.
• Work cooperatively as a member of a multidisciplinary team to achieve quality resident care.
• Responsible for completing the required minimum number of training hours per year (24 hours/full-time; 12 hours/part-time).
• Other duties as required by program needs.

• Understands and applies the agency policies and procedures (i.e. dress code and appearance, adherence to work schedules, completion of trainings, etc.).
• Punctually attends meetings and trainings. Completes assigned trainings in adequate time frames and obtains the minimum number of training hours required within the calendar year.
• Demonstrates dependability by consistently working scheduled shifts and following proper procedures when unable to work scheduled shifts.
• Displays cultural competency by valuing the fundamental rights, dignity, and self-worth of all people including respecting age, culture, disability, ethnicity, race, religion/spirituality, gender, sexual orientation, marital status, socioeconomic status, or any basis proscribed by law.
• Interacts with others in a professional manner and effectively navigate interpersonal differences. Maintains appropriate boundaries with supervisors, colleagues, and clients.
• Demonstrates the ability to consult or seek supervision regarding concerns or issues and communicates effectively with colleagues and clients.
• Understands and applies child and adolescent development principles. Demonstrates appropriate trauma-informed care skills when clients experience a crisis. Uses redirection and de-escalation techniques when dealing with stressful client interactions.
• Practices person-centered care and uses active listening skills. Expresses empathy and care when communicating with clients. Engages youth in asset building activities and encourages empowerment.
• Focus on youth, family, and community involvement in all aspects of the treatment process.
• Implements a robust successful adulthood program to include peer mentorship opportunities, independent living skills training, and community partnerships.
• Identifies potential safety issues and takes measures to reduce risks and protect clients and staff.

The Case Manager will…