Office Administrator

Ignite your career at Builders First Source, America’s largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.

The purpose of this position is to ensure the accurate and efficient processing of customer orders from initial entry through final delivery. This role supports coordination between sales, production, and shipping teams while maintaining organized documentation, timely communication, and smooth workflow operations. Additionally, the position provides administrative and office support to help maintain an efficient, well‑organized, and customer‑focused work environment.

• Daily Coordination & Communication

  Communicate regularly with the sales team to confirm job details, timelines, and priorities. Help ensure orders are processed on time and resources are properly assigned throughout production and delivery.

• Order Documentation & Processing

  Print, organize, and verify order paperwork to ensure information is accurate and routed correctly. This helps reduce errors, eliminate duplicate work, and keep production moving efficiently.

• Order Tracking & Completion

  Monitor the status of active orders and ensure they are properly closed once completed. Maintain accurate records so teams can easily track progress, delivery status, and job locations.

• Pick Ticket Preparation & Organization

  Prepare and sort order pick tickets so warehouse and production teams can efficiently pull, load, and complete orders without delays or mistakes.

• Shipping & Order Fulfillment Support

  Assist with shipping documentation and confirmations to ensure orders are sent out on time. Help manage backorders, track deliveries, and support accurate billing and performance reporting.

• Accounting Support (Invoicing & Expense Coding)

  Assign appropriate accounting codes to invoices and expenses to support accurate financial reporting and cost tracking.

• General Administrative Support

  Perform routine office tasks such as scanning documents, managing office supplies, and tracking receipts.

High school diploma or GED and one (1) year administrative or related experience; or an equivalent combination of education and experience.

• Ability to manage multiple tasks, documents, and priorities simultaneously
• Maintains structured systems for tracking orders, paperwork, and deadlines

• Ensures accuracy in order processing, documentation, billing, and data entry
• Identifies and corrects errors before they impact production or delivery

• Effectively communicates with sales, production, and office staff
• Clearly conveys order details, updates, and issues across teams

• Handles high-volume workflows and competing deadlines efficiently
• Prioritizes tasks to ensure on-time order processing and delivery

• Identifies process gaps, delays, or discrepancies and helps resolve them
• Proactively addresses issues to prevent workflow disruptions

• Supports internal and external customers by ensuring timely and accurate order fulfillment
• Maintains a professional and helpful approach when handling inquiries

• Comfortable with data entry systems, order tracking tools, and basic accounting functions
• Proficient in standard office software (Microsoft Office)

• Works effectively across departments to keep operations aligned
• Supports teamwork between sales, production, and shipping

• Adjusts quickly to changing priorities, workloads, or business needs
• Handles a mix of operational and administrative tasks

• Looks for ways to improve efficiency, reduce errors, and streamline workflows

• Takes ownership of tasks…