Strategic Enterprise CSM, AI-Driven Growth
Job in
Layton, Davis County, Utah, 84041, USA
Listed on 2026-08-16
Listing for:
Genesys
Full Time
position Listed on 2026-08-16
Job specializations:
-
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Genesys in the United States - WEST region is seeking a Senior Customer Success Manager to drive value for a portfolio of strategic enterprise accounts. You will translate business priorities into actionable success plans and coordinate cross-functional teams to realize adoption and retention.
You will lead executive business reviews, uncover opportunities for growth, and apply customer health insights to shape strategic decisions, all while building trusted relationships at the highest levels.
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