Customer Support Representative
Job in
Layton, Davis County, Utah, 84041, USA
Listed on 2026-02-10
Listing for:
AMS Reel LLC
Full Time
position Listed on 2026-02-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
We are looking for a friendly, reliable, and customer-focused Customer Support Representative to join our team. The ideal candidate will be passionate about helping people, solving problems, and providing excellent service. As a Customer Support Representative, you will serve as the first point of contact for customers, assisting with inquiries, resolving issues, and ensuring that customers have a positive experience with our company.
To ensure a quicker review of your application, kindly submit it via the email provided below. Thank you.
Responsibilities- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Maintain accurate records of customer interactions, including issues and resolutions.
- Process orders, returns, and exchanges, as well as update customer information as needed.
- Provide product/service information, pricing, and promotions to customers.
- Follow up with customers to ensure satisfaction and gather feedback.
- Collaborate with other team members and departments to address customer concerns.
- High school diploma or equivalent (some college preferred).
- Previous customer service experience is a plus, but not required.
- Strong communication skills (both written and verbal).
- Patience and a positive, problem-solving attitude.
- Ability to handle challenging situations with professionalism and tact.
- Ability to work independently and as part of a team.
- Bilingual candidates are a plus (if applicable).
If you're eager to help people, solve problems, and provide outstanding service, we want to hear from you! Please submit your resume to
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