Customer Care & Escalation Specialist
Job in
Layton, Davis County, Utah, 84041, USA
Listed on 2026-06-27
Listing for:
Republic Services
Full Time
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Republic Services in Layton, UT is seeking a Customer Care Specialist responsible for managing escalated customer requests and ensuring a high-quality customer experience. This role involves complex problem-solving, monitoring customer interactions, and collaboration across teams to implement solutions.
The ideal candidate will possess 2+ years of customer service experience, strong interpersonal skills, and a high school diploma or G.E.D. Benefits include comprehensive health coverage, retirement plans, and paid time off.
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