Loan Processor II

About The Role

Come join the Layton Hills Loan Servicing team! The Loan Processor 2 prepares loans for closing (Commercial, Construction, Consumer), including creating loan files with necessary documents.

• Responsible for ordering titles, plat map, title fees and payoffs, appraisals through internal ordering system, flood certifications, and evidence of insurance
• Request long‑term application, AUS and pre‑qualification letter for pre‑sold residential commercial loans
• Complete closing checklist and loan documentation checklist
• Complete nCino screens with attention to detail and accuracy by matching source documents to the fields in nCino
• Order Flood and Environmental Analysis with required documentation provided
• Ensure correct fees and disbursements are listed in nCino
• Generate applicable change memos after loan is approved to ensure data matches in nCino and the core system
• Verify CIF items and create needed CIFS for loan documentation, pull OFAC, verify entity review is complete and initiate CIF imaging checklists for all parties connected to the loan
• Complete for accuracy all compliance documentation
• Review all closing docs for accurate signature(s) and notary stamp and signatures
• Book loan after closing (file signed docs in the file)
• Disburse/wire funds to when loan requires
• Ensure accurate disbursement of funds at closing and collection of borrower funds if applicable
• Complete checklist to ensure file completion
• Complete Synergy and nCino documentation checklist
• Follow up on recorded Trust Deeds and SCR filing receipts
• Once final title policy and recorded Trust Deed is received, review title invoice for accuracy against the disbursement sheet, make sure endorsements are included, request accounting pay invoice if accurate.
• Loan exception and resolution

• Regular and predictable attendance in order to accomplish, among other things, in‑person contact with customers
• Represent FCBU in a professional manner which includes a professional image, confidentiality, a positive “can‑do” attitude, punctuality, flexibility, and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy.
• Responsible for timely completion of all required compliance and security training implemented by GBCI and FCBU
• Must comply with applicable laws and regulations, including but not limited to the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
• Adhere and support the FCBU Values & Purpose
• Keeps management appropriately informed of area activities and of any significant problems
• Provide superior internal and external customer service: must demonstrate self‑governance, courtesy and respect towards external customers as well as internal customers (all organization personnel)
• Professionally answer phones within a timely manner, greeting all customers, learning their names, discussing reasonable solutions by having a solid understanding of bank products and services, demonstrating leadership to resolve customer issues and provide relevant assistance while being courteous and respectful
• Attends and participates in weekly or bi‑weekly One‑on‑Ones, as well as meeting and trainings as required. Promote behaviors to support and track Key Performance Indicators
• Additional duties as requested or assigned

• 1 year of Loan Experience (Commercial, Construction, Consumer)
• High School Diploma or GED

• (Full Time) Monday – Friday, 8:00 am – 5:00 pm

• Knowledge of bank products and services
• Knowledge of industry rules and regulations related to Bank Secrecy Act, OFAC, Customer Identification Policy, Truth in Savings, Truth in Lending, Regulation CC, Plastic Cards and Funds Availability, etc.
• Strong organizational and decision‑making skills
• High degree of attention to detail as well as excellent organizational skills to perform in a fast‑paced environment.
• Must be able to prioritize and organize heavy workload(s) and demonstrate effective time management skill(s).
• Ability to work quickly, independently, accurately and make decisions based on regulation(s), company policy(s), knowledge, and experience.
• Ability…