Team Lead​/Case Manager (SSW) - Adult Mental Health Outpatient

Job Description

Davis Behavioral Health is actively recruiting a full-time Case Manager (SSW)/Team Lead to work on the Adult Mental Health outpatient team. This position will be based out of the DBH Layton Clinic office; however, the majority of the work will be conducted in the community throughout Davis County.

The Case Manager (SSW)/Team Lead is an experienced bachelor's-level mental health professional who serves as an operational leader within the Adult Mental Health Outpatient Case Management program. This position provides case management services while supporting team coordination, communication, workflow efficiency, and productivity. The Lead serves as a resource to case managers and peers, facilitates team meetings, assists with assignments and transfers, and promotes consistency in documentation, outreach, teamwork and service delivery.

As part of a multidisciplinary team, the Lead provides targeted case management, behavior management, skills development, and personal services to adults with serious mental illness and co-occurring substance use disorders. Services are delivered in office, home, and community settings with the goal of helping clients achieve and maintain independence and recovery.

Primary job responsibilities assigned to the Adult Mental Health Outpatient Case Manager/Team Lead include but are not limited to the following:

• Complete assessment at the required frequency to create individualized goals and objectives.
• Use information from the assessment to complete individualized service plans in support of overall mental health treatment goals.
• Maintain agency standards for productivity and documentation.
• Engage with clients' treatment teams to support clients and coordinate treatment objectives.
• Maintain an active caseload.
• Coordinate and advocate for care that ensures basic needs are met. This may require coordination and advocacy with multiple local and State agencies.
• Work with clients and their families or other support systems to ensure basic needs are met.
• Be knowledgeable about the crisis system and know when to activate it.
• Able to balance independent work while appropriately consulting with supervisor and taking directions when given.
• Other duties and responsibilities as needed and assigned.

In addition to the essential job functions outline above, the following responsibilities are assigned to your specific position:

• Serve as a lead and trainer for Adult Mental Health Case Managers and Peer Support Specialists.
• Promote consistency in case management practices, documentation, and workflow.
• Support problem-solving and communication within the team and client complaints.
• Facilitate one monthly Adult Mental Health Case Manager meeting.
• Facilitate bi-monthly Peer Support meeting.
• Participate in weekly Case Management assignment meetings with to:
• Review referrals and assignments.
• Coordinate transfers between staff as needed.
• Review workload distribution.
• Ensure assignment spreadsheets remain accurate and current.
• Participate in biweekly peer assignment meetings:
• Review peer referrals and assignments.
• Coordinate transfers when appropriate.
• Ensure outreach and assignment tracking is completed in team spreadsheets.
• Coordinate team-building activities at least every six months to promote collaboration and engagement.
• Other duties and responsibilities needed and assigned.

This position is classified as full-time, non-exempt, 40 hours per week.

The proposed schedule for this position is Monday through Friday from 8:00 am to 5:00 pm. Some flexibility is required to meet the needs of clients and to effectively meet with employers and community partners.

The Adult Mental Health Outpatient Team Lead/Case Manager is a full-time position with most hours Monday through Friday. DBH reserves the right to require occasional overtime, weekend work, and/or assignments to evening or night shifts.

Work hours must be during the regular business hours where the employee is available to meet with community employers and members of the treatment team.

The office for the Adult Mental Health Case Management Outpatient program is located in the DBH Layton Clinic located at 2250 North 1700 West, Layton, Utah 84041.

The Adult Mental Health Outpatient Case Manager Lead will work in DBH offices as well as in the community, including clients' homes, DBH housing facilities, or other public locations. While this position will have office space within the agency, case management activities are expected to be performed across multiple settings including client homes and community locations. Significant fieldwork is required, including frequent travel throughout the county to conduct outreach, attend meetings, and provide direct client services.

This position may require the use of a personal vehicle; mileage reimbursement is provided in accordance with organizational policies.

The hourly rate for…