Case Manager - Adult Mental Health (FAST​/AOT

Case Manager - Adult Mental Health (FAST/AOT)

Davis Behavioral Health, Inc. is actively recruiting a full-time Case Manager to work in the Adult Mental Health program on the FAST (Community Outreach)/AOT (Involuntary Commitment) team. This position will be based out of the DBH Layton office; however, the majority of the work will be conducted in the community throughout Davis County.

The FAST/AOT Case Manager provides client-centered, trauma-informed, and ethically grounded case management services to individuals in Davis County who qualify as classified as seriously and pervasively mentally ill by a qualifying diagnosis and a combination of other criteria including the need for medications management, inability to perform activities of daily living, are marginally employed or unable to be employed without support, are socially isolated, are on public assistance programs.

Some of these clients may have been court-ordered to receive mental health treatment under civil commitment. This role supports clients' engagement with treatment and promotes recovery, autonomy, and community integration. The Case Manager utilizes the Assertive Community Treatment (ACT) model of care to bring hospital level of care and coordination to the client in the community. The case manager facilitates access to needed services, and advocates for clients' rights and dignity throughout their recovery process to reduce the frequency and duration of incarceration, hospitalization and county crisis services.

The position requires demonstrated cultural humility, clinical judgment, strong interpersonal skills, and the ability to form collaborative relationships with clients, natural supports, legal entities, and multidisciplinary providers.

Essential Job Functions

The FAST/AOT Case Manager must be able to complete the following essential job functions:

• Provide case management using the generalist intervention model: engagement, assessment, planning, implementation, evaluation, termination, and follow-up.
• Monitor compliance with treatment plans and coordinate care with internal teams and community providers.
• Build and maintain therapeutic rapport with clients, respecting their self-determination while promoting engagement in services and substance use and mental health recovery.
• Assist clients in accessing resources including but not limited to medical, dental, legal, financial, housing, and transportation services.
• Educate clients and their families or other natural supports about substance use, mental illness and how to support the client in recovery and maintenance.
• Provide skill-building support to increase independence in activities of daily living (ADLs) and instrumental activities of daily living (IADLs).
• Conduct outreach and engagement with clients who are not actively participating in services or who have recently shown an increase in symptoms or decrease in wellness.
• Participate in multidisciplinary care planning and coordinate treatment needs with intake, psychiatry, and therapy teams.
• Maintain timely, accurate documentation in compliance with agency and licensing standards (within 24 hours).
• Safely operate a company vehicle and transport clients to and from appointments when needed.
• Meet both monthly and annual productivity standards for direct service.
• Participate in required training and maintain position specific certifications, including but not limited to CPR/AED and administration of Naloxone, case management trainings, daily living assessment skills and maintaining SSW licensure or TCM certification including attending to the CEU requirements.
• Carry out other duties as assigned in support of client care and program goals.
• Other duties and responsibilities as needed and assigned.

The FAST/AOT Case Manager is expected to uphold the core social work values of service, social justice, dignity and worth of the person, importance of human relationships, integrity, and competence. This includes maintaining client confidentiality, practicing within one's scope of competence, engaging in ongoing professional development, and advocating for the rights and needs of vulnerable individuals involved in the civil commitment process.

Position-specific Job Functions

In addition to the essential job functions outlined above, the following responsibilities are assigned to your specific position.

• Outreaching clients who are not attending appointments or are dodging treatment
• Coordinating client needs and status with other DBH units.
• Ability to build professional relationships with community partners
• Coordinating physical outreach of clients not engaged in treatment
• Building multi-disciplinary teams to support client wellness and recovery
• Addressing emergent needs as soon as possible once identified
• Monitoring and responding to company communications in a timely manner through Email/TEAMS/Text in accordance with HIPPA regulations
• Any other duties and responsibilities and needed and assigned.

Introductory Period

All new employees at DBH have a 6-month introductory period…