Patient Access Supervisor

Patient Access Supervisor (Onsite – Layton, UT)

Location:

Intermountain Layton Hospital

Hours:

12PM - 8PM Monday - Friday (rotating on call weekend every 4 weeks) Company: R1 RCM

Lead the Front Door of Healthcare

At R1, we’re transforming patient experience and helping healthcare organizations operate more efficiently through advanced technology, analytics, and automation.

As a Patient Access Supervisor, you’ll lead a high-impact team responsible for one of the most critical parts of the patient’s journey—registration and access. This is a key leadership role where you’ll influence operations, drive process improvements, and ensure an exceptional patient experience from the very first interaction.

This role blends team leadership, operational oversight, and strategy to improve both patient experience and revenue cycle performance.

Lead and develop a team of:

• Patient Access Supervisors
• Administrative Coordinators
• Patient Access Associates

Provide coaching, performance feedback, and development support

Foster a culture of accountability, service, and continuous improvement

Oversee daily Patient Access operations across registration and admissions

Ensure efficient patient flow, accurate data collection, and proper bed utilization

Evaluate workflows and identify opportunities to improve performance

Oversee billing audit processes and accuracy of patient data

Maintain compliance with organizational and regulatory standards

Partner with senior leadership and cross-functional teams

Drive process improvements across the health system

Implement best practices to enhance service quality and operational efficiency

Manage and monitor departmental budgets

Support HR-related activities including staffing and performance management

Represent Patient Access in leadership meetings and cross-functional initiatives

High School Diploma

Experience working with patients in a hospital or healthcare setting

Strong leadership skills with the ability to motivate and guide teams

Preferred 3+ years of leadership experience in healthcare

Strong understanding of Patient Access / Revenue Cycle operations

Experience leading process improvement initiatives

• Lead a multi-level team with real operational impact
• Be a key driver of both patient experience and financial performance
• Partner directly with hospital leadership and system-wide teams
• Join a company at the forefront of healthcare transformation

At R1, we combine the expertise of a global workforce with advanced technology—including AI, analytics, and automation—to make healthcare work better for all. You’ll be part of a team that values:
Innovation Collaboration Continuous improvement Real impact on patients and health systems

For this US-based position, the base pay range is $55,000.00 - $72,717.75 per year. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 5.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world.

We go beyond expectations in everything we do.

Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national…