Medical Assistant

Job Title:
Medical Assistant Job Description

The Medical Assistant plays a key role in supporting patient care by ensuring efficient clinic flow, accurate documentation, and a positive patient experience in an outpatient setting. This position combines clinical and administrative responsibilities, working closely with providers and care teams to deliver high-quality care. The ideal candidate is detail-oriented, patient-focused, and comfortable managing multiple tasks in a fast-paced healthcare environment.

Responsibilities

• Room patients and obtain vital signs, including blood pressure, weight, and BMI, as well as patient history and relevant medical information.
• Document patient information accurately and in a timely manner in electronic medical record (EMR) systems.
• Prepare patient charts prior to appointments, including organizing labs, imaging results, and medical records.
• Collect and process specimens as needed, following clinic protocols.
• Support pharmacy refills, referrals, lab orders, and tracking of results to ensure continuity of care.
• Schedule patient appointments and coordinate follow-up care as directed by providers.
• Maintain exam rooms, equipment, and supplies to ensure a clean, safe, and well-stocked environment.
• Communicate effectively with patients, providers, and care team members to support coordinated care.
• Ensure compliance with HIPAA regulations and maintain strict patient confidentiality at all times.
• Travel to multiple clinic locations as needed to provide support across sites.
• Provide coverage for other team members when needed to maintain smooth clinic operations.

Essential Skills

• Experience with medical assisting, patient care, or customer service in a healthcare setting.
• Hands-on experience with EMR/EHR systems for documenting patient information.
• Ability to perform vital signs and patient intake, including rooming patients, obtaining blood pressure, weight, BMI, and collecting patient history.
• Strong understanding of back-office workflows such as referrals, labs, refills, and documentation.
• Medical office experience, including scheduling and coordinating referrals.
• High school diploma or equivalent.
• Strong communication and interpersonal skills for interacting with patients and care teams.
• Basic to intermediate computer skills, including use of EMR systems and scheduling tools.
• Ability to accurately document and manage patient information with attention to detail.

Additional Skills & Qualifications

• 0–1 year of medical assistant or other hands‑on healthcare experience.
• Experience working in a medical office or outpatient clinic setting.
• Bilingual language skills.
• Familiarity with referrals, lab coordination, and patient scheduling processes.
• Detail-oriented and highly organized approach to daily tasks.
• Strong patient service mindset with a focus on creating a positive patient experience.
• Ability to multitask and prioritize effectively in a busy clinical environment.
• Professional, compassionate, and respectful demeanor with patients and colleagues.
• Reliable and accountable work habits, including consistent follow-through on responsibilities.

Work Environment

This role is based in an outpatient clinic environment, with candidates floating between multiple clinic locations in the region. The schedule follows Monday–Friday standard clinic hours, providing a consistent weekday work pattern. The work involves direct patient interaction, use of EMR/EHR systems and scheduling tools, and coordination with providers and care teams. The setting is fast‑paced and team‑oriented, with a focus on maintaining clean and well‑equipped exam rooms and supporting smooth clinic operations across locations.

Professional clinical attire appropriate for a medical office is expected.

Job Type & Location

This is a…