Support Specialist; Real Estate Property Platforms MT

Overview

See yourself at Radian? We see you here too. At Radian, we see you. For the person you are and the potential you hold. That’s why we’ve embraced a new way of working that lets our people across the country be themselves, be their best and be their boldest. Because when each of us is truly seen, each of us gives our best – and at Radian, we’ll give you our best right back.

See Yourself as a Support Specialist

The primary responsibility of the Support Specialist will be to provide support and training to all users of the Pyramid Platform system, the Red Bell system, and other related applications. The Support Specialist will provide support to clients and other end users by responding to support requests received via email or phone. In addition, the Support Specialist will identify potential system enhancements and improvements that may reduce support requests or improve system functionality.

This individual will submit and test the recommended improvements.

• Provide support to clients, outsource rs, agents, and other end users.
• Provide training to new users.
• Propose new features and updates.
• Communicate with clients and end users to understand needs.
• Collaborate with development team to ensure business and client requirements are met.
• Test new features and enhancements prior to release to production.

Your Knowledge

• Proficiency in Excel and Word.
• Real Estate background in REO, Rental Management, Loss Mitigation, Real Estate Acquisition, or Short Sales.

• Excellent organization, time management, and prioritization skills
• Ability to effectively communicate with management, clients and technical staff.
• Self-motivation and willingness to learn new skills.
• Ability to work independently with minimal direction.
• Excellent verbal, written, and interpersonal skills.

• Technical:
  Less than 6 months
• Supervisory:
  None

• Required:
  
  HS Diploma/GED
• Preferred:
  Bachelor’s Degree

• Competitive Compensation: anticipated hourly rate from $17.40 to $24.86 based on skills and experience. This position may be eligible to participate in an annual incentive program.
• Rest and Relaxation. This role is eligible for 20 days of paid time off annually, prorated in the year of hire. You will be eligible for 9 paid holidays + 2 floating holidays. Parental leave is also offered for new parents.
• Our Company Makes an Impact. Recognitions include Bloomberg’s Gender-Equality Index, Housing Wire’s Tech 100, and The Forum of Executive Women’s Champion of Board Diversity. Radian has pledged to SHRM’s CEO Action for Inclusion & Diversity commitment.
• Comprehensive Health Benefits. Multiple medical plan choices, including HSA and FSA options, dental, vision, and basic life insurance.
• Prepare for your Future. 401(k) with company match and an opportunity to participate in Radian’s Employee Stock Purchase Plan (ESPP).
• Homebuyer Perks. Assistance navigating home buying, selling, and refinancing processes with financial benefits to support home ownership.
• Additional Benefits. To learn more about our benefits offerings, visit our Benefits Page.

Note on Application Timeline

The application period for the job is estimated to be 20 days from the job posting date. This timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Radian will consider qualified applicants with arrest or conviction records in a manner consistent with applicable laws, including fair chance laws.

Radian Group Inc. (NYSE: RDN) is a trusted, global multi-line specialty insurer. Visit  to learn how our collaborative and customer-centric culture transforms risk into opportunity.

Defining Roles for Radian's Future. Our People Plan supports the qualities and characteristics for Leaders and Employees to embody upon hire or development.

Radian complies with all applicable federal, state, and local laws prohibiting discrimination in employment. All qualified applicants will receive consideration without regard to gender, age, race, color, religious creed, marital status, gender identity, sexual orientation, national origin, ethnicity, ancestry, citizenship, genetic information, disability, protected veteran status or any other characteristic protected by law.

An applicant’s criminal history may relate to some material duties. We will consider qualified applicants with arrest or conviction records in accordance with Fair Chance laws where applicable.

Equal Opportunity Employer Details. To learn more about Radian’s Code of Conduct and Ethics and workplace conduct, please view the provided resources. Radian participates in E-Verify and related immigration rights resources.

Radian is dedicated to a barrier-free employment process and encourages a diverse workforce. For accommodation questions, please e-mail