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Senior CX Data & Insights Leader
Job in
Layton, Davis County, Utah, 84041, USA
Listed on 2026-07-21
Listing for:
Zendesk, Inc.
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
Data Analyst, Business Intelligence
Job Description & How to Apply Below
Zendesk, Inc. in the United States (Utah) is seeking a Senior Analyst to join the CX Data & Insights team as an Individual Contributor.
You will bridge complex datasets and strategic execution to guide data-driven decisions and measure the impact on our global post-sales strategy. This role partners with CX leadership to analyze churn, health scores, and product usage; designs impact models for GRR and NRR; and drives data workflows using Snowflake, Salesforce, Gainsight, and Gong.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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