Senior CX Data & Insights Leader — Drive GRR & NRR; Hybrid
Listed on 2026-09-22
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IT/Tech
Zendesk is seeking a Senior Analyst for the CX Data & Insights team to bridge complex datasets with strategic execution. You will drive data-driven decisions, quantify post-sales impact, and act as a trusted advisor to CX leadership across global initiatives.
Responsibilities include modeling churn, GRR/NRR improvements, and leading cross-functional analytics on multi-source data. Proficiency with Snowflake, Salesforce, Gainsight, Gong, and AI tooling is expected.
Our group is growing, and we are hiring a Senior CX Data & Insights Leader — Drive GRR & NRR (Hybrid) in UT, United States.
As a Senior CX Data & Insights Leader — Drive GRR & NRR (Hybrid), you will play an important part in UT, United States.
We invite applications for the Senior CX Data & Insights Leader — Drive GRR & NRR (Hybrid) position located in UT, United States.
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