Asst Store Manager, Deseret Industries, Layton UT

Asst Store Manager, Deseret Industries, Layton UT

Deseret Industries requires an Assistant Store Manager to foster self‑reliance, provide charity assistance, and support our retail operations. This position manages day‑to‑day activities of a Deseret Industries Store, working closely with the Store Manager and ensuring that the mission and purpose of the Church are met. The Assistant Store Manager will lead staff, resolve conflicts, coordinate donations, manage finances, and provide training.

In this role you will support all store staff, handle conflict resolution, customer service, operational coordination, develop services, process store monies, train staff and associates, and ensure the mission of Di is fulfilled.

• 5% Coordinate all store personnel including shift coverage, area coverage, and workload.
• 4% Coordinate incoming donations, ensuring that they are processed appropriately and in a timely fashion, maintaining inventory flow and efficient retail processing.
• 10% Coordinate all sales floor activities, ensuring that all store standards are met.
• 4% Resolve customer and associate complaints, needs and related issues.
• 2% Handle emergency situations as they arise.
• 50% Supervise Job Coach Trainers.
• 15% Ensure that all associates are trained according to DI policies and purpose, including weekly and quarterly Results & Development discussions.
• 3% Maintain a safe working environment through established safety guidelines and a working safety committee.
• 3% Meet with local (Ward, Stake, and Area) Church leaders to educate and train regarding DI services.
• 3% Coordinate with local Church leaders to meet the needs of Church members.

• Bachelor’s degree in business administration, retail operations, or a related field.
• Minimum six years of experience, with at least four years managing others in a retail and processing environment.
• Experience working with individuals with disabilities is a plus.
• Ability to lead, coach, train people and manage processes, implementing policies and procedures.
• Proven track record in customer service, conflict resolution, negotiation, and performance management.
• Physical ability to lift up to 25 lbs, walk, stand for long periods, bend, twist, stoop and climb as needed.

Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.

Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.