Outbound Call Specialist - Sales

The Young Automotive Group is Growing Again!

We are actively hiring Outbound Sales Call Specialists / BDC Representatives at multiple locations. If you’re a results-driven professional with a passion for customer service and sales, this is a great opportunity to build your career in the automotive industry. In this role, you’ll work in a fast-paced, call center-style environment, using technology to connect with customers, generate interest, and set appointments for our sales team.

If you have strong communication skills and a drive to succeed, we want to hear from you!

We are a large organization that still operates with a family-owned, people-first culture
, offering real career growth and long-term opportunities. Full-time employees enjoy excellent benefits, including access to on-site medical options
, as well as employee pricing and family discounts across all Young Automotive Group products.

We’ve been recognized as a “
Top Workplace
” and “
Best Company to Work For
” in Utah & Idaho for several years and counting—and we’re just getting started. For more information on why we are a great place to work, check out our video:

• Provide high level of customer service to internal and external customers
• Respond to internet leads within 10 minutes with a phone call and/or email
• Schedule appointments
• Confirm appointments and reschedule no-show appointments
• Work with and follow up with Sales Departments to determine outcomes and appointments kept
• Generate letters and thank you cards and emails
• Make CSI follow up calls to all customers
• Answer incoming sales calls/leads - instant messages - chats
• Greet scheduled customers and introduce them to the Sales Manager and Sales Professionals
• Post vehicles with descriptions into our website and keep up to date inventory

• Previous sales experience helpful
• Previous call center experience a huge plus
• Excellent phone skills
• Attention to detail and organization
• Ability to acquire a State of Utah Salesperson License
• Ability to thrive in a production oriented environment is essential
• Valid driver's license
• Good driving record
• Pass Background Check and Pre-Employment Drug Screen

Benefits

• 401k Retirement Plan
• Health Insurance
• Dental Insurance
• Life Insurance
• Disability Benefits
• Paid Time Off (Up to 3 weeks per year)