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Senior IT Service Desk Technician — End-User & Hardware Lead

Job in Le Mars, Plymouth County, Iowa, 51031, USA
Listing for: Wells Enterprises
Full Time position
Listed on 2026-09-04
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Wells Enterprises in Iowa is seeking an IT service desk professional to support hardware and software across Wells' employee base. You will handle incident resolution via phone, email, or in person, document procedures, and assist with setup, installation, and configuration of IT devices.

The role involves coordinating upgrades, mentoring team members, maintaining Kronos clocks, and managing software distribution inventories while ensuring timely security updates and compliance.

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Position Requirements
10+ Years work experience
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