Database Coordinator

Position:
Database Coordinator Classification:
Part-Time, Hourly, Non-Exempt (28 hrs/week) Primary Reporting Relationship:
Executive Director of Operations Ministry Area:
Church Staff, Operations Team Interfaces:
Church, school, and preschool staff members, volunteers, contractors, vendors, and other stakeholders as identified and appropriate

Job Purpose:

The Database Coordinator is responsible for maintaining the accuracy, integrity, security, and effectiveness of the church's constituent relationship management (CRM) database. This role ensures that member, attendee, volunteer, donor, and ministry records are complete and up to date, enabling effective ministry, communication, reporting, and strategic decision-making. The Database Coordinator partners with ministry leaders and staff to develop best practices for data management while supporting the church's mission through accurate and actionable information.

This role is also the primary trainer for staff on the database and data entry. Employee Profile: A committed and active member of Bay Area Church, or willing to transfer church membership if hired A strong, clear Christian testimony A lifestyle that displays an ongoing personal relationship with God and a commitment to serve Him daily Acceptance, agreement, and compliance with Bay Area Church's Statement of Faith and Standard of Conduct Major Responsibilities:
Maintain the church database by entering, updating, auditing, and correcting member, attendee, volunteer, donor, and household records Develop and enforce data-entry standards, procedures, and quality-control measures to ensure database accuracy and consistency Process and manage data imports, exports, deduplication, and record merges Build and generate reports, dashboards, mailing lists, and analytics to support ministry leaders, executive leadership, and church-wide initiatives Support online forms, event registrations, volunteer applications, and other data collection processes Collaborate with ministry departments to understand reporting needs and provide meaningful data insights Train church staff and ministry leaders on database procedures, best practices, and system functionality Troubleshoot database issues and serve as the primary point of contact for database-related questions and support Maintain database security by managing user permissions and ensuring compliance with privacy and data protection policies Coordinate with IT and software vendors regarding system updates, enhancements, integrations, and troubleshooting Assist with annual reporting, membership reconciliation, attendance tracking, giving records, and organizational metrics Document database procedures and maintain current process documentation Support special projects related to church management software, data migration, and ministry technology initiatives Perform regular database audits to ensure data integrity and identify opportunities for process improvement Other duties as assigned by the Executive Director of Operations Success Measures:
Success in this role is demonstrated by:
Maintaining a highly accurate, organized, and secure church database Delivering timely and reliable reports that support ministry decision-making Reducing duplicate and incomplete records through proactive data management Providing excellent customer service and training to church staff Continuously improving database processes, efficiency, and user adoption Supporting ministry effectiveness through accurate, accessible, and actionable information

Qualifications:

* Associate's degree in Information Systems, Business Administration, Computer Science, or a related field preferred

* Equivalent combination of education and relevant work experience may be considered

* Minimum of 2-4 years of experience managing databases, CRM systems, or church management software

* Experience working in a church, nonprofit, or ministry environment is preferred

* Experience with church management systems (such as Church Community Builder - CCB) is highly desirable

Required

Skills and Abilities:

* Strong attention to detail with a commitment to data accuracy and integrity

* Proficiency using Mac Books…