Customer Service Representative II

Join Our Customer Service Team - Customer Service Representative II | League City, TX
We are seeking a Customer Service Representative II to support a high‑volume service center that assists customers across Life and Annuity products. This role is based on site in League City, Texas and plays a key part in delivering accurate, compliant, and compassionate service to our policyholders and authorized parties.
At American National, we put our values FIRST:
Financial Strength, Integrity, Respect, Service, and Teamwork. If you're passionate about helping others and want to be part of a team that truly values people, this is a great opportunity to grow your career with us.
What You'll Do

Answer incoming calls and provide support related to life and annuity policies
Process payments and update account information accurately and timely
Provide clear, compliant information to policyholders, beneficiaries, and other authorized parties
Support policy servicing needs such as applications, payment plans, and policy updates
Navigate multiple systems to research and resolve inquiries
Assist with special projects and additional support needs as assigned

What We're Looking For

High school diploma or equivalent
Customer service experience in insurance, banking, finance, retail, food service, or other fast‑paced service environments
Strong communication skills, attention to detail, and ability to multitask
Comfort using multiple computer systems and Microsoft Office tools

Why American National?

Comprehensive training and ongoing support
Competitive benefits package
Casual, team‑focused work environment with opportunities to grow

Ready to make a difference? Apply today and join a team built on integrity, service, and teamwork.