Product Support Sales Representative

Mustang Cat – League City, 1281 Butler Rd, League City, Texas, United States of America

Mustang Cat – Houston, 12800 Northwest Freeway, Houston, Texas, United States of America

Building Texas… Powering the World

Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat – one of America’s Greatest Midsize Workplaces of 2025!

Outside Sales | Heavy Equipment | Parts & Service Sales

Mustang Cat is seeking a driven and customer‑focused Product Support Sales Representative (PSSR) to grow parts and service sales within an assigned territory. This role is ideal for a motivated sales professional with strong mechanical aptitude who enjoys building relationships, identifying customer needs, and delivering value‑driven solutions.

If you thrive in a fast‑paced, field‑based sales environment and want to represent an industry leader, we want to hear from you.

As a Product Support Sales Representative, you will be responsible for driving parts and service revenue while building long‑term customer relationships.

• Develop new business and establish new customer accounts
• Manage and grow existing accounts through consistent follow‑up and relationship building
• Perform equipment inspections and recommend service and repair solutions
• Promote and sell parts and service offerings to maximize customer uptime
• Generate quotes, proposals, and follow through to close sales opportunities
• Meet or exceed assigned sales goals and performance metrics
• Maintain strong customer satisfaction through responsiveness and service excellence
• Stay current on product knowledge and participate in ongoing professional development
• Utilize CRM tools to track customer interactions, opportunities, and pipeline activity

Required Qualifications:

• 5+ years of experience in heavy equipment parts and service
• Previous outside sales experience
• Strong mechanical aptitude and ability to assess equipment needs
• Excellent customer service and relationship‑building skills
• Strong communication and negotiation skills
• Proficiency in Microsoft Office and general computer systems
• Self‑motivated with the ability to work independently in a territory

• Bachelor’s degree in Business, Marketing, or a mechanical/technical field (or equivalent work experience)
• Bilingual (English/Spanish) is strongly preferred

• Consistently achieving or exceeding sales targets
• Building long‑term, trusted customer relationships
• Identifying service opportunities that increase equipment uptime
• Representing Mustang Cat as a professional and trusted partner in the field

Mustang Cat is an Equal Opportunity Employer.