Spa Coordinator

SPA COORDINATOR

Aurora Medical Spa — Leander, TX Full-Time | In-Person | 36–40 hrs/week, weekday shifts + rotating Saturdays

Aurora Medical Spa is seeking a talented, client-focused Spa Coordinator to serve as the operational and experiential anchor of our Leander location. This role is central to everything we do, from the first impression a client receives walking through our doors to the seamless clinical flow that allows our providers to deliver exceptional care.

Leander is one of the fastest-growing communities in the Austin metro area, known for its family-friendly atmosphere, strong sense of community, and small-town warmth even as it continues to grow. Just northwest of Austin and neighboring Cedar Park, Georgetown, and Round Rock, Leander offers our clients and team members the best of both worlds: an easy, low-key pace of life paired with convenient access to everything the greater Austin area has to offer.

For years, Aurora Medical Spa has been a trusted destination for aesthetic treatments and personalized care throughout the region. Our Leander team takes pride in creating an experience that is professional, supportive, and genuinely client-centered. We're a certified Great Place to Work®, and our culture reflects the standards we strive to uphold every day.

When you join Aurora Leander, you're not simply stepping into a front desk role. You're joining a team that values relationships, professionalism, and delivering a level of service that keeps clients coming back year after year.

The Spa Coordinator is often the first and last interaction a client has during their visit. If you're someone who enjoys creating positive experiences and helping a busy clinic operate smoothly, this could be an excellent fit.

This is a full-time, in-person position supporting the daily operations and client experience at our Leander clinic. You will play a key role in connecting clients, providers, and clinic operations while ensuring every client feels welcomed, informed, and cared for throughout their visit.

Success in this position requires strong organizational skills, attention to detail, and a genuine passion for delivering exceptional customer service. You will help manage schedules, coordinate treatment flow, support membership and retail conversations, and contribute to a positive team culture.

Organized and Detail‑Oriented – Able to manage multiple responsibilities at once while maintaining accuracy and professionalism. Strong follow-through and scheduling precision are essential.

Client‑Centered – Naturally welcoming, professional, and attentive. Takes pride in creating a positive experience for every client, whether it's their first visit or their fiftieth.

Comfortable with Sales Conversations – Confident discussing services, memberships, and retail products. Understands how to educate clients and help them make informed decisions without pressure.

Collaborative – Enjoys being part of a team and contributes positively to the clinic environment. Supports coworkers and providers while helping create a culture clients can feel.

Growth‑Minded – Open to feedback, committed to personal development, and willing to take ownership of both successes and challenges.

• Deliver a welcoming, high-level client experience from check‑in through check‑out
• Manage provider schedules with accuracy, efficiency, and proactive communication
• Coordinate daily treatment flow to support on-time appointments and exceptional service
• Maintain accurate client records and process transactions with attention to detail
• Confidently discuss services, treatment packages, and membership options
• Support retail recommendations and client education regarding products and aftercare
• Partner closely with providers to support rebooking and long‑term client relationships
• Contribute to a professional, positive team culture that reflects Aurora's standards

• Strong interpersonal and communication skills
• Comfortable working in a fast‑paced, client‑facing environment
• Passion for the beauty, wellness, and medical aesthetics industry