Team Member - Pet Supplies; Leander

Overview

Locally owned for 80 years, Tomlinson’s Feed is Central Texas’s favorite pet store with the healthiest products and world‑class customer service. Winner of the Austin Chronicle’s “Best of Austin” for ten years running, Team Tomlinson’s is passionate about helping guests find the right nutrition for their pets. Because of our dedicated, bright, and talented Team Members, we are the local leader for healthy, natural pet nutrition.

• Pet Health:
  From our Integrative Vet Consults, Dental Clinics, and selection of healthy pet food and supplies, we strive to offer the best in pet health for Central Texas.
• Guest Delight:
  Our guests are the best (you’ll see). We love to delight them with new products, services, and perks.
• A Happy Team:
  Tomlinson’s is built by a fulfilled, competitively compensated team. Our starting wage is $15 per hour and team members are eligible for performance‑based increases.

Sales Floor Operations: You will spend the vast majority of your shift on the sales floor, building rapport with guests, ensuring customer service and satisfaction exceed expectations, unloading shipments, rotating stock, and assisting in maintaining an inspection‑ready store. You will support and advocate for company and store leadership initiatives, maintaining the company’s reputation, culture, and vision while building relationships with guests through high levels of service and pet‑focused selling.

• Spends the vast majority of shift on the sales floor
• Builds rapport with both guests
• Assures that customer service and satisfaction exceed guests’ expectations
• Unloads shipments, rotates stock, assists in maintaining an inspection‑ready store
• Supports and advocates for company and store leadership initiatives
• Maintains the company’s reputation, culture and vision while building relationships with guests through high levels of service and pet‑focused selling

Store Appearance: You will ensure the store is always aesthetically compliant with Tomlinson’s Brand Standards by keeping it well lit, well stocked, clean, clutter‑free, and warm & welcoming.

• Maintains an aesthetically appealing store by keeping it well lit, well stocked, clean and clutter‑free, and by making sure it is a warm and welcoming place to shop.
• Maintains an inspection‑ready store at all times, especially on given inspection dates.

Communications: You will be in constant communication with Store leadership regarding store operations & needs.

• Attends all required store meetings and trainings.

• Lift and carry up to 50 pounds on a regular basis in order to stock the store and to do carry‑outs for guests. This is an active role which requires you to be on your feet for the majority of your shift.
• Work a flexible schedule including evenings and weekends.