Electrical Warranty Service Technician

General Job Description

We are seeking a dependable and customer-focused Electrical Warranty Service Technician to join our team servicing the Leander area. This role is responsible for responding to and resolving residential warranty service calls, diagnosing electrical issues, and ensuring high-quality workmanship and customer satisfaction.

• Respond promptly to residential warranty service requests in the Leander area.
• Diagnose and troubleshoot electrical issues in homes.
• Perform necessary repairs to meet warranty standards and company expectations.
• Ensure all work is completed efficiently and correctly the first time.
• Identify electrical system malfunctions and determine appropriate solutions.
• Repair or replace defective wiring, devices, panels, and related components.
• Verify system functionality and safety after repairs.
• Communicate clearly and professionally with homeowners, explaining issues, repairs, and resolutions.
• Provide a high level of customer service to maintain strong client relationships.
• Accurately document all service calls, work performed, and materials used.
• Complete work orders and service tickets in a timely manner.
• Follow all safety protocols and electrical codes, ensuring compliance with local, state, and national regulations.

• Minimum Education:
  
  None.
• Minimum Years of
  
  Experience:
  
  2‑4.

• Minimum Residential Wireman License (required).
• Warranty service experience highly preferred but not required.
• Strong troubleshooting and problem‑solving skills.
• Ability to work independently with minimal supervision.
• Ability to communicate effectively in English (read, write, and speak).
• Strong interpersonal and customer service skills.
• Must pass a background screening and drug test.
• Valid driver’s license with a clean driving record.

Field‑based role servicing residential homes in the Leander area. Work may be performed in attics, crawl spaces, and outdoor conditions, exposing the technician to heat, dust, and tight working spaces. The position is fast‑paced, requiring good time management and adaptability. Physical requirements include the ability to lift and carry up to 75 lbs, climb ladders, work in confined spaces, and tolerate varying weather conditions.

• Immediate opportunity – we are hiring ASAP.
• Competitive pay based on experience.
• Opportunity to grow with a strong and supportive team.

Give the IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and other terms and conditions of employment. Retaliation against an employee who files a complaint about possible violations of this policy will not be tolerated.

IES is also committed to taking affirmative steps to promote employment of minorities, women, individuals with disabilities, and protected veterans. The company develops affirmative action programs to support this commitment, in line with company policy and contractual obligations to the United States government. IES provides reasonable accommodation for individuals protected under the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990.

Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860‑1500 or any IES office to request assistance.