Electrical Warranty Service Technician

General Job Description Job Summary

We are seeking a dependable and customer-focused Electrical Warranty Service Technician to join our team servicing the Leander area. This role is responsible for responding to and resolving residential warranty service calls, diagnosing electrical issues, and ensuring high-quality workmanship and customer satisfaction.

The ideal candidate is motivated, detail-oriented, and committed to delivering excellent service while representing our company professionally in the field.

• Respond promptly to residential warranty service requests in the Leander area
• Diagnose and troubleshoot electrical issues in homes
• Perform necessary repairs to meet warranty standards and company expectations
• Ensure all work is completed efficiently and correctly the first time

• Identify electrical system malfunctions and determine appropriate solutions
• Repair or replace defective wiring, devices, panels, and related components
• Verify system functionality and safety after repairs

• Communicate clearly and professionally with homeowners
• Explain issues, repairs, and resolutions in an easy-to-understand manner
• Provide a high level of customer service to maintain strong client relationships

• Accurately document all service calls, work performed, and materials used
• Complete work orders and service tickets in a timely manner

• Follow all safety protocols and electrical codes
• Ensure all work complies with local, state, and national regulations

None

2-4

• Minimum Residential Wireman License (required)
• Warranty service experience highly preferred but not required
• Strong troubleshooting and problem-solving skills
• Ability to work independently with minimal supervision
• Ability to communicate effectively in English (read, write, and speak)
• Strong interpersonal and customer service skills
• Must be able to pass a background screening and drug test
• Valid driver’s license with a clean driving record

• Field-based role servicing residential homes in the Leander area
• Work may be performed in attics, crawl spaces, and outdoor conditions
• Exposure to heat, dust, and tight working spaces
• Fast-paced environment requiring time management and adaptability

• Ability to lift and carry up to 75 lbs
• Ability to climb ladders and work in confined spaces (attics, crawl spaces)
• Comfortable working in varying weather conditions

• Immediate opportunity - we are hiring ASAP
• Competitive pay based on experience
• Opportunity to grow with a strong and supportive team

This position is not eligible for visa sponsorship or work authorization support. Candidates must be authorized to work in the United States on a full-time basis without current or future need for employer sponsorship.

Yes

US-TX-Leander

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States.

Our commitment to our employees is reflected by our actions:

• Safety is Priority One – and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

EEO & Affinity Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans,…